Role : Java Production Support
Location : Houston TX (Hybrid)
Mode of Hire: Contract
Job Description:
Key Responsibilities:
- Enhance observability for Javabased applications implementing comprehensive logging tracing and monitoring solutions
- Participate in Root Cause Analysis (RCA) calls to identify failure points and recommend observability solutions
- Join major incident calls guiding support teams using New Relic to pinpoint failures their locations and potential fixes
- Develop custom applications (20% of role) to support observability initiatives
- Create synthetic scripts using JavaScript and Node.js for proactive monitoring
- Document all fixes observability enhancements and identified indicators
- Collaborate with crossfunctional teams to implement best practices in observability