Associate Fleet Compliance
Associate Fleet Compliance
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Rider Supply
- Assist with the overall rider onboarding process for new riders
- Perform general administrative duties and manage onboarding/offboarding processes
- Update and maintain the applicants record system on a daily basis
- Provide excellent service to external and internal applicants to ensure positive onboarding experience through front end excellence and FreshDesk customer service
- Coordinate and followup on applicants recruitment processes
- Other adhoc duties as assigned
Fleet Management
- Supervise equipment collection and riders onboarding
- Manage inventory for fleet and office and report any issues to HQ
- Communicate closely with other teams (e.g. call centre dispatching HR and finance team)
- Perform any newly developing fleet management activities
Rider Support (Freshdesk)
- Maintaining a positive empathetic and professional attitude toward riders at all times
- Responding promptly to riders inquiries
- Acknowledging and resolving riders tickets
- Knowing our products inside and out so that you can answer questions
- Communicating and coordinating with Head Office necessary
- Providing feedback on the efficiency of the customer service process
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
