Business Analyst - Process
Business Analyst - Process
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1 Vacancy
Job Description
JOB PURPOSE
- To analyze and optimize business processes to improve efficiency reduce costs and support business growth.
- To collaborate with stakeholders to gather requirements identify process bottlenecks and design process improvements.
- To develop and document streamlined workflows ensuring alignment with business objectives.
- To implement and monitor process changes measuring effectiveness through key performance indicators (KPIs).
- To foster a culture of continuous improvement by recommending and driving ongoing process enhancements.
RESPONSIBILITIES
- Analyze existing business processes to identify inefficiencies bottlenecks and areas for improvement.
- Gather and document business requirements to design and implement process improvements.
- Collaborate with stakeholders to develop and map optimized workflows that align with business goals.
- Lead workshops and meetings to understand current processes and gather feedback for improvements.
- Recommend and implement process changes to streamline operations and reduce costs.
- Develop key performance indicators (KPIs) to measure the success and impact of process improvements.
- Prepare process documentation including process maps standard operating procedures (SOPs) and training materials.
- Create reports and dashboards to monitor and communicate process performance to leadership.
- Act as a liaison between business units and IT teams to ensure successful integration of process changes.
- Stay up to date with industry best practices and emerging methodologies for continuous process improvement.
- In addition to the primary responsibilities the employee may be required to perform any other tasks that may be assigned from time to time.
QUALIFICATIONS
- Bachelors degree in Business Administration Industrial Engineering Operations Management or arelated field (or equivalent experience).
- 3 years of experience as a Business Analyst focusing on process improvement business operations or process optimization.
- Experience with systems and method is a plus.
- Experience with process modeling and analysis tools (e.g. Visio Bizagi Lucidchart).
- Knowledge of business process management (BPM) methodologies and frameworks (e.g. Lean Six Sigma BPMN).
- Familiarity with project management tools (e.g. Jira Trello Asana).
- Basic understanding of automation tools and technologies is a plus.
- Strong understanding of business processes operations and key performance metrics.
- Ability to analyze and optimize workflows to improve business efficiency.
- Excellent communication and interpersonal skills with the ability to engage with stakeholders at all levels.
- Strong analytical and problemsolving abilities.
- Ability to manage multiple tasks and prioritize in a fastpaced environment.
- Teamoriented with a collaborative approach to process improvement initiatives.
- Lean Six Sigma certification or other process improvement certifications.
- Familiarity with change management principles.
- Experience working in an Agile environment.
Employment Type
Full Time
