Operational Support Specialist
Operational Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Participate in activity for sample registration and related activities including customer communications telephone email fax and some lab support activities when applicable.
Responsibilities and Duties
General:
- Communicate effectively internally and externally
- Work cooperatively
- Direct sample flow and preparation in an efficient manner
- Ensure accurate and efficient execution of written protocols
- Pleasant and friendly demeanor.
- Ability to multitask
- Ability to follow directions
Specific:
- Receive prepare categorize and organize incoming samples for entry
- Register samples label proof divide and deliver to labs
- Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional where appropriate
- Participate in ensuring prioritization of sample registration
- Prepare distribute and retain Sample Entry Reports appropriately
- Update sample data and issue revised Sample Entry Reports where changes are needed
- Assist to deliver consumables to labs
- Ship sample bags ICO samples etc. using FedEx UPS others as requested
- Answer and direct phone calls
- Mail final official EBDI testing certificates
- Effectively communicate personnel issues to Group Lead
- Participate in maintaining ISO documentation
- Assist customers and Group Lead with handling outofspecification samples investigations root cause analysis and corrective and preventive action plans
- Maintain confidentiality regarding customer samples and employee information
- Cross train/work in labs on an as needed basis
- Assistance in seed disposal event disposal of retain samples and waste
- Ship sample bags ICO samples etc. using FedEx UPS others as requested
- Answer and direct phone calls
- Mail final official EBDI testing certificates
- Effectively communicate personnel issues to Group Lead
- Participate in maintaining ISO documentation
- Assist customers and Group Lead with handling outofspecification samples investigations root cause analysis and corrective and preventive action plans
- Maintain confidentiality regarding customer samples and employee information
- Cross train/work in labs on an as needed basis
- Assistance in seed disposal event disposal of retain samples and waste
Qualifications :
- Associates degree in administrative or related field preferred.
- The incumbent must have good organizational skills and have the ability to communicate with subordinates peers supervisors and possibly customers.
- Be a highly energetic innovative creative people person.
- Effective communicator and have the ability to work across functional areas.
- Excellent verbal and written communication skills.
- High attention to detail.
- Competent with use of Microsoft applications: Excel Word One Note and Power Point
- Flexible open to change and new ideas
Additional Information :
Schedule:
MondayFriday 8:00am4:30pm
What we offer:
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
