Netsuite Technical Support
Netsuite Technical Support
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1 Vacancy
Job Description
Position: Netsuite Technical Support
Position Overview:
We are seeking a highly skilled and experienced Netsuite Technical Support to join our team in Manila. The ideal candidate will have a strong background in Netsuite and be able to provide technical support to our clients. The Netsuite Technical Support will be responsible for troubleshooting and resolving technical issues providing guidance and training to clients and ensuring the smooth operation of Netsuite systems.
Key Responsibilities:
Provide technical support to clients using Netsuite software
Troubleshoot and resolve technical issues related to Netsuite systems
Communicate with clients to understand their needs and provide appropriate solutions
Conduct training and provide guidance to clients on how to use Netsuite effectively
Collaborate with the development team to resolve complex technical issues
Ensure the smooth operation of Netsuite systems for clients
Keep uptodate with new Netsuite features and provide recommendations for their implementation
Document and maintain technical support processes and procedures
Provide timely and accurate updates to clients on their technical issues
Act as a liaison between clients and the development team for bug fixes and enhancements
Participate in team meetings and provide insights and suggestions for improvement
Qualifications:
Bachelors degree in Computer Science Information Technology or a related field
At least 3 years of experience in technical support preferably with Netsuite software
Strong knowledge of Netsuite ERP and CRM modules
Experience in troubleshooting technical issues and providing solutions
Excellent communication and interpersonal skills
Ability to work independently and in a team environment
Strong problemsolving and analytical skills
Proven ability to manage multiple tasks and prioritize effectively
Willingness to learn and adapt to new technologies
Netsuite certification is a plus
Benefits:
Competitive salary package
Health insurance coverage
Career growth opportunities
Dynamic and collaborative work environment
If you are a Netsuite expert with a passion for providing excellent technical support we want to hear from you! Apply now and join our team at Atticus Advisory Solutions Inc.
Employment Type
Full Time
