ServiceNow APM
ServiceNow APM
Posted on :
31-01-2025
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1 Vacancy
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Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology consulting and business process outsourcing services dedicated helping the worlds leading companies build stronger businesses.
Title: ServiceNow APM
Work Location: Durham NC
Job Type: Contract
Work Type: Remote
Duration: 3 Months
Job Description:
Responsibilities
- Project involves understanding the Application portfolio landscape at the client and ensuring that the information is updated in APM Module of ServiceNow.
- Need to have deep understanding of APM Module and guide the team
- Preferably should continue post APM implementation for the below activities across 6 divisions and Approx 2000 Applications.
ServiceNow
- Application Portfolio Management Architecture experience
Verifying the Quality of Capabilities
- Should have Architecture and Technical Background to be able to validate the functions of the Products (should know what products will typically be used for what functions and process)should be able to understand Application interrelationships check on alignment of Capabilities ensure Capability definition nomenclature and standards are followed and recommend corrections if needed.
- Develop configure APM reports that are not out of the Box
Business case development:
- To be able to build business cases for the recommendation of Sustain Invest Sunset Enhance of applications based on the following analysis
Risk
- Based on Product Life Cycle Support ; How good or Bad the Product is based on Application lifecycle score (outdated nearing end of life etc) Incidents and Changes
Value
- Utilization; Functional Fitment ;
Cost
- (Procurement Number of Instances installed Maintenance) vs Value vs Risk; Impact assessment (Application Integrations and Interrelationships)
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
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