Develop and implement quality assurance strategies that ensure product reliability customer satisfaction and adherence to compliance standards.
Oversee the entire QA function including Quality at Source (Pune) Inward Quality (Goa) WIP/FG/PDI Quality and Field Quality for both line and boom pumps.
Drive continuous improvement initiatives in collaboration with crossfunctional teams (Fabrication Machining Hydraulics Electricals etc.).
Monitoring & Control
Conduct root cause analysis for any quality defects identified at various stages (WIP FG and PDI).
Supervise the performance of rework analysis and provide corrective action plans to minimize defects.
Collaborate with design and production teams on New Product Development (NPD) to ensure quality standards are maintained during prototype and product launch phases.
Supplier Quality Management
Work closely with the sourcing team to ensure quality standards are adhered to by suppliers including for import boughtout parts.
Lead inward quality performance reviews and establish robust incoming inspection criteria for all components.
Customer & Field Quality:
Monitor field quality feedback and implement corrective actions to address functional hydraulic and electrical quality issues in the field.
Ensure that all customer complaints related to product quality are promptly resolved and preventive measures are implemented.
Secondary Responsibilities:
Compliance & Standards:
Ensure adherence to national and international quality standards (ISO 9001 etc.).
Maintain uptodate knowledge of industry best practices and regulatory requirements
Team Development:
Lead mentor and develop the QA team to enhance their skills and drive a culture of quality ownership.
Establish clear performance goals for QA managers at both Goa and Pune locations.
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