Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client produces electronics and HVAC equipment. The Company offers HVAC equipment building automation security fire detection batteries and other related products as well as building control systems energy management and integrated facility management services. Client serves customers worldwide.
Position: Sales Support Specialist
Location: Arlington Heights IL 60005
Duration: 11 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
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The Support Specialist serves as primary point of contact for the Branch Service Manager.
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The Sales Support Specialist is responsible for supporting the complete lifecycle such as participating in field sales quotations including but not limited and other duties as assigned.
Duties and Responsibilities.
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Work with Sales Professional and field teams for daytoday activities specific to his/her needs.
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Review and update expired quotes manage current sales/customer assignments and update in NXGEN manage accuracy of quotes daily update any customer contact information communicate with service sales on current opportunities participate in biweekly service salescall.
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Help support Service Agreement quotes with customer followups.
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Communicate with field team on status of current quotes.
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Help support accuracy between Salesforce/NXGEN.
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Participate in sales meetings/conference calls as needed both internally and with customers to discuss account needs.
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Other duties as assigned
Job Qualifications:
Education:
Experience/Skills/Abilities.
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Positive attitude and strong personality to work directly with a demanding customer.
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Strong keyboarding and typing skills with high level of accuracy and attention to detail.
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Proficient in MS Office with strong emphasis in Word Excel and Outlook.
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Ability to multitask and establish work priorities.
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Excellent written and verbal communication skills coupled with demonstrated judgment skills
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Knowledge of or ability to learn clients operating systems.
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Strong organizational skills Strong work ethic Broad proficiency in customer relations presentations and sales motivation.
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Highly motivated selfstarter with an eye for detail.
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Strong/excellent attendance history required.
TekWissen Group is an equal opportunity employer supporting workforce diversity.