Salesforce Administrator
Salesforce Administrator
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Job Description
Salesforce Administrator (Salesforce Technical Admin Salesforce Solutions Admin) Home Made
Home Made (Property Technology Scale Up)is looking for a skilled Salesforce professional to manage and optimise our Salesforce CRM platform. Were looking for strong customer journey/product experience i.e. do you think about the why Do you enjoy the problem solving and solutions aspect of salesforce and business thinking.
This is a solo role reporting to the Head of Product great opportunity to be part of strategic thinking and business impact. This isnt your standard salesforce role!
The Package
Salary: 4560k performance bonus(depending on experience)
Title: Were not precious about titles open for discussion!
Working set up:Hybrid (requirement for onboarding min 34 days a week in the office moving to 23 days on completion)
Sponsorship: Please note we cant offer sponsorships
Benefits:We offer a comprehensive benefits package to support your wellbeing and professional growth:
- 24 days of annual leave plus your birthday off (earn extra days based on tenure up to 5 days)
- Onsite gym access with showers and bike storage
- Employee perks including discounts for stores and cinema
- Paid time off for Charity impact
- Sabbatical options post 2 years of service
- Office social events including summer and winter parties
- Culture Club events focusing on DEI ESG Health & Wellbeing Social Activities
- Access to trainedMental Health First Aiders
- Weekly Friday 5pm happy hour in the office
- Career development opportunities through our Learning and Development Programme
About Home Made
Home Made is the UKs fastestgrowing lettings proptech company committed to revolutionising the rental market. By leveraging cuttingedge technology and a highperforming team we strive to make renting safer easier and fairer for everyone. Our culture champions innovation integrity and diversity.
Role and Responsibilities
- Solving business problems by delivering quality solutions within the Salesforce environment.
- Maintaining and managing lightning flows key to business operations.
- Play a pivotal role in the centralised rollout of new tech projects within the business.
- Work closely with stakeholders to gather business requirements and translate them into Salesforce solutions.
- Monitor and stay up to date on Salesforce releases features and best practices to suggest and implement enhancements.
- Own the daytoday support for Salesforce users acting as the first point of contact for any issues.
- Develop and maintain custom objects record types page layouts fields and reports/dashboards.
- Manage user setup roles profiles permission and security settings as well as providing business wide training to ensure user effectiveness.
- Import and export data as needed and perform regular data audits and backups.
- Troubleshooting and fixing bugs that arise in the day to day supporting teams to stay active and effective. Acting as the first point of contact for any issues.
- Own create and maintain documentation for Salesforce releases.
- Maintaining the security and integrity of the application software.
- Own 3rd party integrations with the CRM.
- Run Salesforce onboarding training for new joiners.
What were looking for:
- Proven experience with Salesforce Lightning Flow Process Builder and other automation tools.
- Strong communication skills and ability to describe complex processes to different audiences.
- Strong knowledge of Salesforce data management security and sharing settings.
- Understanding of CRM processes and best practices.
- Ability to design test debug and maintain Salesforce.com features.
- Salesforce Administrator Certification or equivalent.
Commitment to Diversity and Inclusion
Home Made is an equal opportunity employer that values diversity. We foster an inclusive culture where everyone can be their authentic self at work. We actively seek diverse talent and ensure fair treatment for all employees and job applicants offering equal opportunities for success.
If you need any accommodations due to disability impairment or health condition please contact us at .
Employment Type
Full Time
