Job Title: Senior SAP OTC Consultant
Location: Milwaukee WI no remote work needs to be onsite from day one
Position Description:
- The Senior SAP OTC Consultant works within teams to transform business needs into solutions whether these solutions result in product configurations product developments training or process recommendations. The IS&T Business Applications Specialist works on projects for new needs as well as operations to identify and improve current processes and systems.
Position Summary
- Understand the business context and business objectives of the project.
- Works with Product/Business Owners Project Management and Technical Staff to perform analyses related to the implementation of new or revised business processes and/or new or enhanced internally developed software or thirdparty vendor software.
- Determines appropriate sizing of requirements and breaks down larger scope into smaller pieces if needed.
- Gathers and documents functional business requirements to be consumed by the business and technical teams for non custom development projects.
- Prepare stakeholders analysis and deliver the RACI matrix.
- Prepare and facilitate workshops with stakeholders in collaboration with other team members.
- Elicit the actual needs of stakeholders; 8. Analyze and synthesize information provided by stakeholders.
- Analyze the gaps between the current solution and the proposed solution.
- Actively and consistently supports all efforts to simplify the integration of multiple systems applications and platforms.
- Collaborate with software architects UX designers and cross functional development teams.
- Produce quality deliverables such as scope of work business requirement document process workflows specifications document test plans and training plans.
- Manage the requirements lifecycle with traceability from business requirements to testing.
- Define and validate solutions that meet business needs goals or objectives.
- Participate in the evaluation and benchmarking of market solutions when required.
- Support the Project or Delivery Manager in the planning and execution of the project or initiative.
- Prepare and execute the different test scenarios (functional and integration).
- Manage UAT phase before deployment.
- Assist project teams during the implementation of solutions.
- Deliver trainings and documentation.
- Provide hypercare support post delivery.
- Other duties as assigned.
Qualifications
Education/Experience/Background:
- Bachelors degree or equivalent in administration or computer science or a related field.
- Bilingualism (French and English) oral and written is a plus.
- 10 Years of experience with a minimum of 8 years of SAP Order to Cash / SAP support experience at least 1 end to end implementation project.
- Work experience in the SAP Sales Distribution module service billing.
- Experience in external tax engines(One Source /Vertex) will be a plus.
- Knowledge of SAP business transformation platform will be a plus.
- A previous implementation experience of a S/4 Hana solution will be a plus.
- Knowledge of SAP Analytics Cloud will be a plus.
- Experience in Agile projects (an asset).
Knowledge/Skills/Abilities:
- Work with business to support procurement and sales business requirements gathering and to translate Statement of Requirement into design for SAP Order to Cash scenarios.
- Work with other value streams to identify integration touch points for SAP Sales and Distribution module and Customer data management.
- Participate and coordinate the business partner team and Veolia cross domain teams in the fit gap analysis during the blueprint phase and during the deployment readiness phases.
- Responsible for developing high quality functional specifications for all custom enhancements custom objects and work closely with the technical development team to ensure accurate and timely code that matches the designs.
- Collaborate with the Corporate Integrations and Data teams on field mapping and design of interfaces with the nonSAP applications / legacy systems.
- Perform system configuration and manual set up needed to implement the solution for the SAP Sales and Distribution.
- Comprehending and performing complex configuration tasks and testing in the areas of service and delivery based billing; resolving complex user reported issues in a timely manner.
- Participate in the creation and ongoing review of training materials for initial design and future changes.
- Troubleshooting tax related issues with external tax engines.
- Work with the business process owners and business data teams to support data cleansing and data conversion activities for SAP financials / Material Management.
- Researching the SAP system OSS ASUG and other resources for solutions to business requirements and the implementation of new business process improvements. Researching new technologies and functionalities making recommendations on their use at MSA.
- Support the cutover activities and troubleshooting during the releases and hypercare period.
- Solid computer skills : proficiency with spreadsheet email and word processing software required; Google suite preferred.