Essential Duties:
- Manage daily operations to consistently achieve business outcomes ensuring effective planning coordination and resource oversight.
- Collaborate with the Business Head of New Services to define and align businessspecific goals with the overall strategy.
- Cascade goals across teams ensuring clarity and monitor progress to meet objectives.
- Lead key projects and changes in the Jewelry business to improve operations.
- Guide first and secondlevel leadership to maintain operational focus ensuring adherence to values of process integrity respect teamwork and results.
- Establish and evaluate processes and systems continuously improving them to drive better results.
- Lead the communication and implementation of the business strategy across functions ensuring alignment with evolving customer needs.
- Foster talent development by conducting performance evaluations providing feedback and supporting employee growth through development plans.
- Actively participate in hiring key players and team members making sound hiring decisions and collaborating with HR for disciplinary actions when necessary.
- Stay informed on industry trends technical skills and operational best practices to meet production goals.
- Assist in budgeting for Mumbai and Surat locations providing data on QC headcounts equipment and operations.
- Recommend innovative approaches to products services and processes.
- Collaborate closely with the Market Development team to ensure that QC standards align with customer expectations and support market growth.
- Conduct periodic reviews and presentations with senior leadership regarding KPIs.
Qualifications:
Education and amp; Work Experience:
- Bachelors degree required; Masters degree preferred.
- Minimum 45 years of managerial experience with expertise in jewelry manufacturing QC including quality management and control processes.
- Strong understanding of industry standards QC protocols and production processes.
- Indepth knowledge of client divisions and interdepartmental interactions.
- Proven track record of successful interdepartmental projects.
Skills and Abilities:
Growth Mindset: Demonstrates curiosity and challenges self and others to learn and evolve in any context.
Resilience: Maintains a cando attitude learning from challenges and setbacks.
Accountability: Takes full responsibility for actions and outcomes owning results.
Service Mindset: Committed to serving others with passion.
Effective Communication: Communicates clearly and effectively to meet the needs of various audiences.
Collaborative Relationships: Builds and nurtures relationships to accomplish work goals.
Optimizes Talent Experience: Promotes an inclusive environment and develops diverse talent.
Strategic Thinking and amp; Insight: Leverages resources to align decisions with mission and strategy.
Organizational Savvy: Navigates complex processes and dynamics to solve problems and achieve goals.
Innovation and amp; Change: Leads continuous improvement and innovation to meet organizational outcomes.
Decision Quality and amp; ProblemSolving: Makes ethical timely decisions that keep the organization moving forward.