Product Manager
Product Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As a Product Manager you will be part of the Proximity Payments vertical in the Solutions organization collaborating and leading Transit Solution initiatives Contactless Solutions and building new solutions enablement frameworks. The scope of the role is SubSaharan Africa and requires a high level of interaction and collaboration with business and technical resources across the company including digital development platform network processing client support services risk legal and operations.
The Proximity Payments Lead function will work with a diverse set of Visa issuers merchants and mobile ecosystem partners to deliver Face to face payment solutions successfully into the SSA marketplace. The Product Manager position will focus on supporting the Proximity Payments Lead namely as the product lead supporting clients in the SSA region implementing contactless and Transit solutions supporting new transport verticals and next generation solutions to enable proximity payment acceptance creating strategies that define Visas participation in those opportunities and delivering the capabilities required to capture those opportunities. In addition the Product Manager will design and support enablement frameworks for new solutions coming into the region.
This position would be ideal for a candidate with an engineering or presales consultant background looking to build upon that experience in the product side of a payments technology company.
A successful candidate will be highly adaptable coachable possess strong communication presentation interpersonal and organizational skills and able to effectively manage multiple work streams. The ideal candidate for this position will have more than five years of product management requirements gathering and use case design experience with a technical background an ability to think tactically and strategically work independently with limited supervision in a fast pace and fluctuating environment.
Responsibilities
- Project manage and Support Visa Transit commercial rollouts and contactless solutions
- Provide onfield first level technical support for Visas transit integrations
- Responsible to advice and guide clients (Issuers acquirers merchants 3rd party wallet providers Public Transport Operators and technology vendors) on Transit integration options and act as a technical SME for Visas Transit integrations by being able to understand the platform in its entirety from overall architecture to the nuances of individual messaging protocols
- Provide product guidance to client support and development staff configuring issuer interfaces into the Transit and contactless
- Provide presales technical integration support for the Visa Transit program and contactless acquirer and Issuer projects
- Maintain client satisfaction by supporting engagements resulting in successful golives
- Support the on boarding process for technology vendors onto Visa ready for transit program and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
- Work in conjunction with regional staff with regards to supporting VTS client integrations
- Recommend improvements and enhancements to Transit and contactless capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
- Develop and design enablement frameworks for new digital solutions in SSA
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Bachelors degree required in computer/electrical engineering or computer science or equivalent technology expertise and acumen acquired through work experience
Requires a minimum of 5 years progressively responsible experience in product development in mobile payments and/or mobile application platforms or in payments systems integration
The ideal candidate will have experience with mobile contactless payment issuance programs (i.e. payWave or payPass) smart card deployments (i.e. EMV) or with applications using NFC
Preferred experience in an engineering or presales consultant role with international experience
A technically minded candidate with consulting experience in a sales engineering or systems integration role
Ability to communicate technical concepts in a clear and articulate fashion to both technical and nontechnical audiences in a salesoriented manner
Independent decision making required on daily basis with minimal oversight from senior members of staff
Complex and varied workload required to support multiple ongoing implementations and sales processes
Advanced written and verbal communication skills exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines
Basic planning organizational and problem solving skills
Project management skills with the ability to manage multiple activities with both internal and external stakeholders
Ability to travel as needed
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
