Risk Integrity Programme Senior Manager
Risk Integrity Programme Senior Manager
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Job Description
What we expect of you day to day:
- Engage with Account Executives to share intelligence assess mitigating actions and ensure clear accountability across functions and/or individuals to drive a consistent and timely remediation approach
- Collaborate with data analytics teams in production of headline performance dashboards and a detailed deepdive reports to identify cross border and acceptance trends and opportunities
- Establish an approach for client outreach deliverables and postanalysis engagement for clients with suboptimal risk performance (fraud disputes or illegality) acceptance rates and cross border processing rates.
- Deliver tangible revenue enhancing guidance and remedies to client processing and risk management controls improving acceptance rates and crossborder processing in key sectors
- Conduct deepdive onsite client performance reviews and engagements coordinating with key stakeholders with the client and internally within Visa
- Through risk engagements identify consultancy and sales related opportunities at clients providing detailed assessments of the opportunities to Visa Account Executives and Risk Managers.
- Maintain awareness of payment industry developments including developing products payment methods and systems
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Knowledge & Experience
- Strong Visa or Payments industry experience with focus on payment risk management systems and processes
- Experience of designing and implementing risk mitigation strategies at card issuers or acquirers
- Knowledge of the major trends within the UK and wider European payments system and / or financial services industry
- Strong understanding of ecosystem risk threats (illegality fraud disputes) impacting the Visa payments system and mitigation strategies that can be employed by merchants 3rd parties and Visa clients
- Tangible practical experience of client and consumer onboarding systems transactions monitoring (rulebased machine learning and AI functionality) and case investigations
- Relationship/Client management experience
Personal characteristics
- Excellent data analytical skills and an eye for detail
- Ability to prepare/review/deliver executive level communications both written (papers and presentations) and oral (to large and small audiences)
- Comfortable providing businessaware challenge
- Ability to work independently with minimal oversight taking projects through from inception to delivery
- Willingness to travel in order to perform onsite reviews and client engagement across the Europe region
- Flexible and creative thinker with strong execution skills generate outofthebox solutions manage ambiguity anticipate the impact of decisions/initiatives and able to move seamlessly from high level concepts to details.
- Selfdriven with strong organisational skills with demonstrated excellence in managing operation programs
- Selfstarter who can communicate with a deep understanding of the company needs and enable people to move forward through complexity
- Ability to influence senior stakeholders (e.g. global and European within the Visa business) to identify and improve programs processes and procedures
- Intellectual rigour and business acumen needed to make sound judgements and handle complex problems and unique risks
- Is regarded as an expert in their field and an agent for change
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
