Customer Development Representative
Customer Development Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Customer Development Representative (English and German speaker)
Location: Lisbon
Work Regime: Hybrid (2x office)
Step into a dynamic ecosystem where the future of business is created and lived every day. Be part of it!
At LUZA Group passion perseverance and the drive to excel define our path to success.
Founded in 2006 we are a Portuguese multinational with over 1200 talented professionals and a turnover surpassing 30M. With a strong presence in key marketsPortugal Spain Morocco Brazil Mexico the United States and Chinawe deliver innovative solutions in engineering IT design consulting Industry 4.0 training and recruitment. Our people and their talent power everything we do.
This is a moment of growth and opportunity. The future belongs to visionary minds. Will you join us
Overview / Summary:
We are looking for a Customer Development Representative (CDR) to join our partner Inside Sales team. As a Customer Development Rep you will contribute to the acquisition of new clients provide ongoing support to our clients and network with them. Your responsibilities include managing the leads through the sales pipeline generating new business opportunities supporting customers as they transition from sales prospects and building close relationships that often last beyond any one project or joborder.
We are looking for someone with exceptional ability to communicate and foster positive business relationships a strong work ethic and a proven track record of success in sales or similar roles. If you are a selfmotivated individual with a passion for a customer centric sale we encourage you to apply.
Responsabilities:
- Research and pinpoint potential clients who could benefit from the companys products or services.
- Build and maintain strong relationships with customers to promote retention and loyalty.
- Reach out to potential customers through various channels like calls emails and social media.
- Conduct regular checkins with customers to ensure they are achieving their goals and provide insights to help them get the most out of the product.
- Assess the needs and interests of potential customers to determine if they are a good fit for the companys offerings.
- Track and manage leads through the sales pipeline setting appointments and following up as needed.
- Work closely with the sales team to develop strategies for reaching sales targets and ensuring a smooth handoff of qualified leads.
- Address customer concerns and coordinate with other departments to resolve issues.
- Generate new pipeline and revenue through customer acquisition.
- Identify opportunities to recommend additional products or services that could benefit the customer.
- Preparing accurate sales qualified leads forecasts to assist the company in increasing the bookings and revenue.
- Track customer engagement and satisfaction using various metrics and feedback systems.
- Utilize customer relationship management (CRM) and other Inside Sales tools to manage and document sales and support activities.
- Keep up to date with market trends competition and industry developments.
- Provide regular updates on activities and results to management.
Qualifications:
- Diploma bachelors or masters degree.
- At least 2 to 3 years of experience in a sales or customer service role preferably in the industrial sector.
- Proficiency in CRM software and Microsoft 365 tools. Experience with other Inside Sales related tools is valued.
- Strong verbal and written communication skills.
- Ability to build and maintain relationships with existing and potential clients.
- Knowledge of sales techniques and strategies
- Strong problemsolving and negotiation skills
- Time management and organizational skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to change
- A desire to learn and grow in the sales or other related fields
- Language skills: English and German (native) languages are mandatory. French and Italian languages are valued as complementary.
- Available for Hybrid or fully remote workplace.
- Available for at least 10% travel globally.
#VisionaryFuture Build the future join our living ecosystem!
Employment Type
Full Time
