Sr Manager Strategic Operations Enablement

What you get to do in this role:   

The Sr. Manager Strategic Operations & Enablement will play a critical role in driving the success of the Finance and Corporate Strategy organizations. This role partners closely with senior leadership HR and various business functions to ensure strategic goals are met programs are effectively implemented and key initiatives are successfully adopted across the organization. The ideal candidate will be a strategic thinker with excellent project management skills and a deep understanding of crossfunctional collaboration communications and organizational health management. This is a dynamic highimpact role that offers the opportunity to work closely with senior leadership and drive meaningful change across the organization.

• Drive the priorities planning and reporting process to track key organizational initiatives
• Partner with HR to facilitate action planning for Employee Voice Surveys (EVS) driving insights and followthrough on key initiatives.
• Lead the One Finance Culture strategy to cultivate a unified inclusive community across the organization with a focus on enhancing onboarding recognition learning and wellbeing initiatives and programs.
• Manage the COS (Chief of Staff) and Business Operations community driving crossfunctional collaboration and implementing best practices to improve operations and communication across teams.
• Spearhead change management efforts for new processes programs and initiatives ensuring smooth adoption tracking progress and measuring success.
• Collaborate with the Communications team to plan and execute Town Halls AMAs (Ask Me Anything sessions) and other communication campaigns that engage leadership and align with organizational goals.
• Partner with HR and the Sr. Manager Strategic Enablement to support Senior Director leadership events ensuring seamless execution and alignment with leadership priorities.
• Drive the adoption of key enterprise programs such as the Mentorship Program Ramp Up and others ensuring strong participation engagement and measurable impact.

Qualifications :

To be successful in this role you have:

• Proven experience in strategic operations project management or leadership enablement in a crossfunctional environment.
• Strong understanding of change management principles program adoption and measurement.
• Outstanding communication and collaboration skills with the ability to build relationships and trust across senior leadership and teams.
• Proficient in tools and platforms for planning reporting and managing strategic priorities.
• Exceptional organizational ability to manage complex projects and highpriority tasks in a dynamic environment.
• A commitment to working collaboratively behind the scenes to ensure leaders have the tools resources and support needed to succeed.
• Exceptional organizational ability to manage complex projects and highpriority tasks in a dynamic environment.
• A natural curiosity and willingness to ask the right questions constantly seeking whats best for the leadership and organization and using insights to drive informed decisions.
• A selfstarter mentality capable of taking initiative and working with minimal direction.

What were seeking:

• 810 years in a role focused on operations employee engagement leadership reporting culture amplification and other key business programs.
• Work independently or with the team to proactively identify and build solutions for emerging business operations or people and culture needs ensuring the organization remains agile and responsive to challenges and opportunities.
• Meticulous attention to detail ensuring accuracy and thoroughness in all aspects of work from project execution to documentation and communication.
• Results oriented with a track record of delivering enablement programs that meet/exceed business value requirements.
• Ability to travel 1015% of the time  

FD21

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $162600 $284600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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