Duty Manager
Duty Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As a Duty Manager you will complete the following tasks (but not limited to):
- Support the Front Office Manager in the daily management of the Front Office department.
- Ensuring the efficient and effective operation of the department during your shift while ensuring guest comfort and exceptional service at all times.
- Leading by example in providing passionate knowledgeable and friendly service to all guests at all times.
- Deal effectively with guest complaints and feedback in an efficient and professional manner
- Implementing strategies to increase productivity and morale.
- You will be wellpresented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
- Promoting the Accor Live Limitless Loyalty Program.
- Ability to work a flexible 7day roster including AM PM and night shifts as required.
Qualifications :
The successful candidate will have previous experience in a similar role plus:
- C Class Manual Drivers License (Preferred).
- Previous hotel experience in Front Office GSA/Supervisor or DM role (Min 2 Years).
- RSA Certificate (Required).
- Welldeveloped problem solving and analytical skills.
- Exceptional customer service skills and the ability to motivate team members.
- Time management skills with the ability to multitask.
- Opera experience desirable.
- Ability to work across a 7day roster.
- Flexibility to work overnights.
Additional Information :
The Pullman brand is part of the Accor Group. As the global market leader Accor Hotels offers a worldwide network of hospitality and tourism services with a diverse portfolio of renowned brands. Just a few of the perks include:
- Ongoing Career and Professional Development Opportunities
- A Rewarding Work Environment
- Global Discounts on Hotel Accommodation & Food and Beverage
Click Apply today to begin your journey with Accor Hotels.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
