Resort Manager FAENA
Resort Manager FAENA
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Salary Not Disclosed
1 Vacancy
Job Description
- Works closely with the other Executive Committee members to ensure all financial service standards and teammember relations goals are met.
- Develops and implements strategic goals for the Rooms Division and Food & Beverage operations aligned with the hotels vision and objectives.
- Leads inspires and mentors department heads and their teams promoting a collaborative and resultsdriven culture.
- Fosters relationships with key stakeholders to ensure alignment and integration of services across departments.
- Oversees daytoday operations of the Front Office Housekeeping Engineering Food & Beverage outlets and Banquets ensuring efficiency and compliance with luxury service standards.
- Implements and monitors standard operating procedures (SOPs) to maintain Forbes 5star standards and ensure consistent guest satisfaction.
- Collaborates with the Engineering team to ensure the property is impeccably maintained
- Analyzes guest feedback and implements action plans to exceed expectations and elevate the overall guest experience
- Engages with VIPs and highprofile guests ensuring personalized and memorable stays.
- Develops and manages budgets for the Rooms Division and Food & Beverage departments ensuring cost control revenue generation and profitability.
- Analyzes financial performance identifying opportunities for growth and operational efficiencies.
- Works with the Revenue Management team to optimize room inventory and pricing strategies.
- Ensures compliance with all local state and federal regulations including health and safety standards.
- Maintains a strong focus on risk management including food safety fire safety and guest security.
- Leads talent acquisition training and development programs to build a highperforming team.
- Conducts regular performance evaluations providing feedback and coaching to drive professional growth.
- Promotes a positive workplace culture that values diversity creativity and teamwork.
Qualifications :
- Bachelors degree in hospitality management Business Administration or a related field. MBA or advanced certification is a plus.
- Minimum of 10 years in luxury hotel operations with at least 5 years in a senior leadership role overseeing Rooms Division and Food & Beverage operations.
- Exceptional leadership communication and interpersonal skills.
- Strong financial acumen with experience in budgeting forecasting and revenue management.
- Expertise in maintaining Forbes 5star or equivalent luxury standards.
- Ability to thrive in a fastpaced highpressure environment while managing multiple priorities.
- Technical Proficiency: Familiarity with property management systems (e.g. Opera Cloud) and financial software.
- Languages: Proficiency in English required; multilingual candidates preferred
Additional Information :
What awaits you...
- The opportunity to join an international and innovative and fastgrowing group committed not only to building new hotels but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
