- SALES ADMINISTRATION RESPONSIBILITIES
- Direct Sales team to manage account base to maximise performance in Corporate segment
- Development of sales strategies and action plans to ensure plans are implemented results are monitored and goals are achieved launch tactical promotions if required
- Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
- Monitors competitors activities and assists in marketing intelligence
- Engage with guests and customers within the hotel at client events industry gatherings and other social functions
- Foster a positive and productive work environment builds motivates and leads an effective team that delivers results and is highly engaged
- Travel when required to promote the hotel and develop potential business in other markets
- Other duties as assigned by Senior Director of Sales (Proactive) or the management
- Establish leads to achieve group and FIT room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
- Monitor sales production and adjust sales activities account coverage and sales priorities as necessary to achieve the planned goals for all segments
- Develop account qualifications criteria and use market research to identify priority markets and accounts to assign sales to assure coverage to all major market segments
- Monitor weekly activity of Senior / Sales Managers / Assistant Director of Sales and ensure sales team is maximizing the use of resources to penetrate new accounts
- Develop annual sales department budget and execute sales programs and activities
OTHER RESPONSIBILITIES
- Ensure that all safety health security and loss control policies and procedures and government legislation are adhered to
- Comply with hotel and department policies and procedures at all times
- To carry out other duties as and when assigned by the Management of the Hotel
PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
- Joint service key accounts with Senior / Sales Managers and ensure continuity in our communications with accounts
COMMUNICATION RESPONSIBILITIES
- Maintain close and open communication with other department heads
- Maintain timely communication with Corporate Sales Offices STB that can generate leads and provide information
- Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
- Maintain timely and responsive communication with accounts and prospects
MARKET PLANNING RESPONSIBIITIES
- Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
- Participate in development of marketing plan sales action plan profit plan A&P budget and marketing audits
- Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
- Recruit select train and motivate Sales department personnel to achieve sales goals
- Assure understanding of Job Descriptions Goals SOP of Sales Department personnel and conduct formal semiannual evaluation and ongoing coaching and counseling
- Maintain established personnel policies and procedures of the hotels
Qualifications :
- At least 8 years of relevant experience in the hotel industry
- Strong leadership dynamic personality excellent interpersonal skills with a good reputation for integrity and a role model
- Possess good communication and interpersonal skills at all levels of management
- Ability to manage and develop sales portfolio of clients
- Flexible and able to embrace and respond to change effectively
- Ability to plan direct organize and control the sales personnel
- Ability to make decision independently
Remote Work :
No
Employment Type :
Fulltime