Operations Coordinator - Salesforce
Operations Coordinator - Salesforce
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for Operations Coordinator Salesforce to join our Operations team with an initial focus of supporting our operations as they transition to a Salesforce platform.
The position requires work in a crossfunctional capacity. A proactive mindset and a sincere desire to see our locations succeed will help to accelerate success in the role.
Responsibilities:
- Build and lead our community of Salesforce Champions to understand feature benefits and best practices and collaborate with Sales Force Core team providing updates challenges questions etc.
- Act as a Salesforce point person to support our business users in their adoption of the platform (enhancement and changes).
- Support the Operations Sales Force Trainer with:
- Implementation timelines
- Training presentations
- Training calendar invites
- Preparation of CCO and Franchise rollout of content delivered
- Admin and calendar tasks as assigned to support the Operations and Technology teams.
- Support both corporateowned and franchise locations with questions and documenting issues.
- Supporting of ongoing releases ensuring that training is in place and office hours scheduled.
- Create reports to validate user requests and enhancements.
- Provide dropin support to business users in Salesforce office hours
- Manage new duties when assigned using discretionary judgment to understand and balance corporate priorities and longrange success
Qualifications :
- 13 years experience operations support and/or Sales Force support
- Experience with Salesforce CRM system DASH CAD a plus.
- Must possess strong critical thinking problem solving time management and organizational skills with the ability to work under pressure
- Excellent time and project management abilities
- Previous experience and knowledge of California Closets business/operating practices a plus.
- A natural problem solver with a strong desire to learn more about CRM ideally having Salesforce experience
- Comfortable with Excel have some understanding of databases
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Privacy Policy:
Terms and Conditions:
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
