Sales Coordinator
Sales Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Anticipating guest needs and solicitation of business while assisting to control expenditures. Provide clerical/administrative support for the Sales & Marketing Department including typing computer input filing answering telephones and printing reports. Other responsibilities include:
- Approach all encounters with guests and employees in a friendly service oriented manner
- Maintain regular attendance in compliance with Fairmont Standards as required by scheduling which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming which include adhering to the proper dress code and wearing name tag while working
- Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
- Act as liaison between Sales & Catering Managers and clients in Sales & Catering Managers absence
- Control purchase orders and check requests
- Administer daily monthly quarterly and annual sales reports
- Support the Sales & Catering team administratively including correspondence preparing reports and assisting with reservations
- Provide telephone and message support for the department and respond to inquiries in a timely clear professional and pleasant manner
- Maintain guest profiles contacts and additional necessary records used in the Sales & Catering operation
- Assist the Sales & Catering teams with the preparation of contracts proposals and addendums
- Take booking inquiry information via phone or email and prepare proper paperwork
- Ensure that all arrangements including upgrades and amenities are handled properly
- Coordinate with other departments through verbal and written instructions
- Block group & meeting space specifications and ensure that accurate information is collected and entered in the reservations system
- Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues
- Order office supplies and collateral inventory for Sales & Catering Department and Executive Offices.
Qualifications :
- High School Diploma required Bachelors Degree preferred
- 12 years administrative support experience preferred
- Previous experience within hotel sales an asset
- At least one year of progressive experience in a hotel or related field required
- Is technologically savvy with a working knowledge of Opera S&C preferred
- Proven proficiency in Microsoft Office applications required
- Excellent communication skills both written and verbal required
- Highly responsible & reliable
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful high pressure situations
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Must be able to work with and understand financial information and data and basic arithmetic function
Additional Information :
Whats in it for you:
- Paid time off
- Medical Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities such as Planet 21
- Career development opportunities with national and international promotion opportunities
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
