Regional Director of Operations - Physical Therapist
Regional Director of Operations - Physical Therapist
Posted on :
05-02-2025
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
05-02-2025
Job Description
Salary $120130k/annually depending on experience
Bodycentral Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Tucson Tempe and surrounding communities for over 20 years. We are known for providing the highest quality care for our patients and our team of highly skilled physical therapists who are honored and delighted to help patients reach their goals.
The Regional Director of Operations (RDO) is responsible for overseeing the clinical and business development operations of their assigned region. The RDO is a direct liaison between clinical employees and the corporate/leadership team. This position requires continual communication with all Clinic Managers. Overall treatment of patients will include hands on and written evaluation development of plan of care and ongoing treatment with patients through all phases of physical therapy. Position requires ensuring every patient receives a unique experience through a comprehensive thorough and customized physical therapy regimen with an emphasis on quality care provided in a friendly and encouraging environment.
PRINCIPAL ACCOUNTABILITIES
Knowledge Skills and Abilities
Experience: At least 2 year of previous management/leadership experience.
Physical Requirements and Working Conditions
Requires prolonged standing some sitting bending stooping and stretching. Some lifting pushing and assisting patients with exercise and patient transfers. Must be able to lift 50lbs. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports. Frequent travel to regional clinics some flight and overnight stays may be required.
Bodycentral Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Tucson Tempe and surrounding communities for over 20 years. We are known for providing the highest quality care for our patients and our team of highly skilled physical therapists who are honored and delighted to help patients reach their goals.
The Regional Director of Operations (RDO) is responsible for overseeing the clinical and business development operations of their assigned region. The RDO is a direct liaison between clinical employees and the corporate/leadership team. This position requires continual communication with all Clinic Managers. Overall treatment of patients will include hands on and written evaluation development of plan of care and ongoing treatment with patients through all phases of physical therapy. Position requires ensuring every patient receives a unique experience through a comprehensive thorough and customized physical therapy regimen with an emphasis on quality care provided in a friendly and encouraging environment.
PRINCIPAL ACCOUNTABILITIES
- Oversee the clinical operations of the designated region including but not limited to hours of operations labor management KPI’s and operational excellence; maximize efficiency and utilization of personnel equipment and financial resource
- Work with multiple clinics and Clinical Managers across a large region coordinate and conduct biweekly regional operations meetings within designated region to ensure that the mission vision and values are being delivered each day in every clinic.
- Review and manage all Clinical Manager reports; all month end reporting responsibilities including weekly checklist documentation of attendance to Monday Morning recap documentation of all clinic manager monthly meetings documentation of monthly meeting with COO and CEO and successful completion of Clinical Performance Management summary and flash report summary.
- Ensure labor management is consistent with FTE visit volume expectations per clinic; analyze review and regularly audit KPI’s within designated region and provide ongoing feedback regarding operational performance; as well as assist in growth and maintenance of individual clinic productivity.
- Analyze business reporting and create recommendation/action to attainment of yearly budgetary and contribution goals prioritizing supported practice performance issues to ensure issues impacting Same Store Growth (SSG) revenue and profitability (EBITDA) are addressed first
- Monitor P&L statements for each supported clinic and develop effective ways to close the gaps between actual performance and company projections.
- Manage the Regional Intake Manager and team with designated region by providing guidance on specific regional initiatives growth and daily tasks as they arise; conduct weekly meetings to stay up on current scheduling benefit or authorization needs or requests; communicate as needed regarding scheduling requests to ensure fluid treatment progression of patients.
- Manage all Clinic Managers within designated region by providing guidance on specific regional initiatives growth and daily tasks they arise; provide training and expertise as necessary; conduct weekly meetings to stay up on current clinical operations and/or requests.
- Approve Clinical Manager time off requests in Paylocity and ensure their timesheets are accurate for payroll processing; approved time sheets and time off requests for clinical staff members when the Clinical Manager is off work and unable to approve.
- Manage the Coverage Calendar for designated regional employees including but not limited to coordinating placement of provider coverage as needed place coverage information on the calendar; be the designated coverage when a provider is needed an no coverage is available.
- Oversee delegate and/or prepare the annual performance review process for employees within the designated region; provide feedback/coaching disciplinary action praise and recognition to employees as necessary up to and including recommendation for termination of employment.
- Directly support staff members in their growth and development helping them set goals and address operational opportunities within their clinic.
- Provide ongoing monitoring guidance and training of current practices policies and procedures to ensure operational compliance and excellence.
- Treat patients with all phases of Physical Therapy treatment and techniques per the Physical Therapist job description and to the standards of Therapy Partners Group.
- Serve as organization liaison to drive quality initiatives as determined by the Quality Control to your respective region.
- Maintain confidences and credibility with all clients and employees; maintain friendly cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers coworkers and managers.
- Assist in developing new service lines within designated region when need or opportunity arises
- Attend community events to promote TPG involvement and presence
- Assist in coordinating and overseeing Clinical Residency and Internship experiences for clinics within the region.
- Review and approve professional development/continuing education reimbursements as well as clinic expenditures for clinics in the designated region.
- Collaborate with Finance and COO to establish annual budgets.
- Arrange quarterly regional outings within TPG guidelines
- Perform other duties as assigned by management
Knowledge Skills and Abilities
- Ability to prioritize organize and manage multiple tasks and projects.
- Thorough knowledge in problem solving and presentation skills.
- Strong business acumen and proven track record of leadership.
- Action oriented and driven for results.
- Exceptional customer service skills with the ability to build a comfortable and approachable relationship with staff and patients.
- Ability to maintain strictest confidentiality including HIPAA Compliance
- Strong communication skills verbally and written. Ability to communicate complex information in a well thoughtout easily understood manner both orally and in writing in a variety of settings and styles.
- Ability to delegate and communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
- Ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
- Ability to practice time management timely decision making and conflict management.
- Exude TPG Core Values and encourage those values in others.
Experience: At least 2 year of previous management/leadership experience.
Physical Requirements and Working Conditions
Requires prolonged standing some sitting bending stooping and stretching. Some lifting pushing and assisting patients with exercise and patient transfers. Must be able to lift 50lbs. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports. Frequent travel to regional clinics some flight and overnight stays may be required.
Employment Type
Full Time
Key Skills
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