Salesforce Business Analyst
Salesforce Business Analyst
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Job Description
- Conduct and document detailed analysis facilitate requirements elicitation activities to identify business requirement and translate into user stories.
- Analyse and map business processes to Salesforce capabilities.
- Collaborate with crossfunctional Agile teams (Engineering Product Design QA) in remote and onsite settings.
- Provide BAU support including helpdesk ticket resolution.
Qualifications :
- Proven endtoend Business Analyst experience within Agile Scrum.
- Strong understanding of Salesforce platform including Sales Cloud Service Cloud and custom applications.
- Strong understanding of business processes and ability to map them into Salesforce solutions.
- Experience with Salesforce reports dashboards and workflow automation.
- Proficient in the use of JIRA and Confluence to manage requirements track progress and facilitate collaborative documentation across agile teams.
- Able to work autonomously and adapt to shifting priorities in a dynamic environment.
Desirable Skills:
- Salesforce certifications (e.g. Salesforce Administrator Salesforce Business Analyst) are highly desirable.
- Solid understanding of the home loan application lifecycle with a focus on lendingspecific requirements.
Additional Information :
- Were Flex First which means weve fully embraced flexible working from home and have metropolitan city offices for those who do want to work from the office.
- We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional weeks Loyalty Leave each year after reaching 3 years service.
We are a peoplefirst company that invests in initiatives to promote a healthy work environment such as offering an Employee Assistance Program and social groups such as our industryleading Women in Technology group.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract engage and evolve the right talent and build bestinclass products.
Lendi Group is a 2025 Circle Back Initiative Employer; we value a positive candidate experience and commit to respond to every applicant. Once we have received your application we will reach out to you via email.
Feeling like you dont meet all the skills listed Thats ok; we are always on the lookout for different skills experience and qualities and so wed still like to hear from you.
#Lendigroup #LIGR2 #LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
