Location: Melbourne/Remote
- Coordinate and participate in the design build and maintenance of management level performance reporting (dashboards balanced scorecards data visualisations regular reporting)
- Maintain the workflow system for the team directing and managing the elaboration of tasks and task delivery across the team.
- Develop userfriendly data assets from the Enterprise Data Warehouse to support selfservice and various business requirements (targeted campaigns member surveys adhoc analysis business cases benefit realisation etc.)
- Analyse research performance campaign and other marketing data to provide insights to support effective decision making (root cause analysis process and channel analysis predictive and propensity analytics etc.)
Provide technical and operational leadership to the team
- Translate highlevel business requirements into technical solutions and tasks
- Maintain the workflow system at a detailed task level providing technical guidance to the team in delivering quality business outputs
- Direct and manage the team members deliverables according to the priorities set by the Head of Data
Provide ongoing management reporting support
- Elicit data visualisation requirements
- Maintain the balanced scorecard KPIs and targets
- Develop interactive dashboards and data visualisations via Tableau
- Maintain and produce the TSPL Commercial Report
- Maintain Tableau Server content and users
Provide the Business with analysis and insights
- Delivery of intelligence and insights relevant to strategic priorities
- Reporting and analysis in support of business case development performance monitoring cost/benefit and business insights
- Strategic initiative program benefit realisation & impacts
- Deliver D&A reporting and analysis via Tableau Excel and SSRS
- Identify new data sourcing and reporting requirements for inclusion in the data warehouse
Provide support for marketing and campaign activities
- Identify marketing and campaign opportunities through data analysis/ modelling
- Support the collection of market research data (Net Promoter Score employer feedback and other surveys) and integrate into balanced scorecard reporting
- Provide campaign analysis support throughout the campaign lifecycle
Requirements
- 8 years experience working in a D&A reporting and analysis position
- Some knowledge of the superannuation industry preferred
- Demonstrated experience in the identification of improvement opportunities and the development of relevant business solutions
- Proven ability to meet service standards
- Good research and analytical skills
- Excellent personal interaction and relationship management skills
- Basic data analysis and visualisation skills
- Good database knowledge (normalised/ denormalised structures primary/ foreign key relationships table joins and lookups (left/right/full/inner/union)
- Experience in the following toolsets preferred
- Tableau Server (users security and permission functions groups/ projects/ workbooks/ datasets management performance tuning and optimisation upgrades publishing)
- Tableau Desktop (data sourcing/ customised source queries views interactive dashboards data visualisations table calculations hierarchies trending global and dynamic filtering)
- Excel (pivots lookups ranges power pivot)
- Microsoft SSIS/ SSAS/ SSRS (knowledge of SSRS expre
8+ years experience working in a D&A, reporting and analysis position Some knowledge of the superannuation industry preferred Demonstrated experience in the identification of improvement opportunities and the development of relevant business solutions Proven ability to meet service standards Good research and analytical skills Excellent personal interaction and relationship management skills Basic data analysis and visualisation skills Good database knowledge (normalised/ de-normalised structures, primary/ foreign key relationships, table joins and lookups (left/right/full/inner/union) Experience in the following toolsets preferred Tableau Server (users, security and permission functions, groups/ projects/ workbooks/ datasets management, performance tuning and optimisation, upgrades, publishing) Tableau Desktop (data sourcing/ customised source queries, views, interactive dashboards, data visualisations, table calculations, hierarchies, trending, global and dynamic filtering) Excel (pivots, lookups, ranges, power pivot) Microsoft SSIS/ SSAS/ SSRS (knowledge of SSRS expre