Implementation Analyst

Fascinated by the future and captivated by technology

Smart driven and want to make a difference in the world

Youll fit right in.

Join a diverse team at Visa where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together lets transform the way the world pays.

Think you know us

Our mission is to connect the world through the most innovative reliable and secure digital payment network that enables individuals businesses and economies to thrive.

Individuality fuels our brand and our global team were proud that we are a talented team of 15000 individuals with unique backgrounds perspectives and experiences. Therefore we understand that you are much more than your day job. We encourage quality of life outside of the office whether its taking advantage of agile work schedules or our wellness programs Visa respects and encourages meaningful work/life balance for everyone. In addition we offer market leading salary and have a fantastic benefits offering.

So if youre not satisfied with the status quo we can satisfy your desire to explore new territory giving you the runway to really make an impact whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

Visa Payments Limited is a division of Visa Direct with a team working on the crossborder pay to account processing capability of Visa Direct.

By joining one of our teams at Visa Payments Limited a division of Visa Inc since 2019 youll be part of an exciting payment solution helping to shape the payments experience globally.

If you think you could support Visa as an Implementation Analyst we want to hear from you together lets make Visa a great place to work.

Essential Functions

The Implementation team are responsible for managing endtoend lifecycle of client or network partner implementations (onboarding offboarding expansion and remediation). This role will be responsible for supporting the Implementation Managers on the tracking of multiworkstream activity and analyzing progress to compile effective reporting and communication. This is a great opportunity for candidates wanting to enhance their certified skillset with project management experience supporting a global team on complex programs.

What we expect of you day to day.

This role will report to the Implementation Management Office and will work as part of the regional Implementation Team to ensure that all project activity is document within the systems and that implementation is effectively progressing with no blockers internally within Visa. Payments and operations experience is an advantage. Day to day activities will include:

• Supporting implementation managers on client and network onboarding programs with project activity
• Creation of tickets to tech teams and tracking progress
• Monitoring transaction activity during testing windows
• Effective management risk logs and lessons learned catalogues
• Collation of reporting data for ongoing implementation activity
• Supporting process updates and process change controls.
• Enhancement of implementation templates and tools
• Updating process guides and training collateral
• Gather and analyse data to establish baseline performance of the implementations and provide valuable insight to where the opportunities are to improve.

Think you have what it takes

If you are interested in a career that will challenge and inspire you wed love to hear from you!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Basic Qualifications
2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)

Preferred Qualifications
3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
Ability to work independently but with a focus on collaboration with fellow team members
Very strong interpersonal and communication skills (both verbal and written)
Ability to think holistically and analytically and know when to take which approach
Business data analysis skills
Process focused and detail orientated without losing bigger picture
Curious and takes ownership of knowledge acquisition and learning path
Hands on and willing to be flexible and adaptable
Ability to manage and prioritise own workload
Ability to communicate clearly and effectively to large and complex stakeholder groups
Demonstrated good working knowledge of Microsoft Office suite particularly PowerPoint Project Excel and Word are essential
Working knowledge of Microsoft Power Automate and Power BI preferable
Experience of project management methodologies and applied knowledge is essential

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 100000.00 to 141250.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime