Food Beverage Waiter
Food Beverage Waiter
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Job Description
Join our team as a Food & Beverage Waiter in the vibrant city of Nairobi Kenya! Were looking for a friendly and customerfocused individual to provide exceptional dining experiences to our guests. As a key member of our food service team youll play a crucial role in ensuring customer satisfaction and maintaining the high standards of our establishment.
- Greet and seat guests in a warm and welcoming manner
- Take accurate food and beverage orders ensuring special requests are communicated to the kitchen staff
- Serve food and beverages in a timely and professional manner
- Answer questions about menu items making recommendations when appropriate
- Ensure tables are set up correctly and maintained throughout service
- Process payments accurately and efficiently
- Collaborate with kitchen staff and other team members to ensure smooth service operations
- Adhere to all food safety and sanitation guidelines
- Assist in side work duties such as restocking supplies and cleaning dining areas
- Handle customer concerns or complaints with patience and professionalism
Qualifications :
- Strong communication skills with fluency in English
- Excellent customer service skills with a friendly and supportive demeanor
- Basic math skills for handling cash and credit transactions
- Knowledge of food and beverage service techniques
- Ability to work efficiently in a fastpaced environment
- Team player with a positive attitude
- Attention to detail in food presentation and table settings
- Physical stamina to stand for extended periods and carry trays of food and beverages
- Previous experience in food service or hospitality industry preferred
- Diploma or degree in Hotel Management
- Food handling certification preferred
- Flexibility to work various shifts including weekends and holidays
Additional Information :
Your team and working environment:
- At Accor we are Heartists! Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists
- Every day we look for opportunities to engage on a personal & meaningful way with our guests and each other.
We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding!
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
