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Job Location drjobs

Nairobi - Kenya

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit

What you will be doing:

  • Assist guests regarding menu items in an informative and helpful way.
  • Have full knowledge of beverage lists and promotions menu items and preparation methods.Speaks passionately and informatively about the offerings. 
  • Follow all safety and sanitation policies when handling food and beverage.
  • Sets up and tear down service stations.  

  • Taking table orders for all food and beverage from the guests and serve in a professional and positive manner. 

  • Provides service within Fairmont and Hotel Standards 

  • Fosters a welcoming culture. 

  • Crisp Efficient Food and beverage service with excellent rapport building provides an experience not just a meal. 

  • Cash Handling 

  • Tailors Service flow to the diners needs 

  • Review daily reports arrival VIP group following up on action items. 

  • Aware of all business within hotel on a daily basis and able to guide guests accordingly. 

  • Work behind the bar as bar server on occasions and to supervise the smooth running of the outlet. 

  • Attend to all guest requests being constantly aware of anticipating guests needs. 

  • Ensure smooth running of each table. 

  • Help to ensure the smooth running of all guests requirements and needs on each table. 

  • Clear away any used crockery cutlery etc. 

  • On occasions be allocated to the buffets to check for replenishment cleanliness and respond to guest requests.


Qualifications :

Your experience and skills include:

  • Minimum 1 year experience in Food and Beverage preferably at a luxury property 

  • An operational knowledge and proficiency in Point of Sale System an asset 

  • Excellent written/verbal communication and interpersonal skills  

  • Strong guest service orientation 

  • Able to balance a variety of conflicting priorities while providing guest service

  • Strong interpersonal and problem solving abilities.
  • Ability to work well under pressure in a fastpaced environment.
  • Ability to work cohesively and collaboratively as part of a team.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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