Customer Support Representative
Customer Support Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This job opportunity seems to be for a Customer Service Representative role likely for a company like Grab given the mention of handling inquiries related to Grab services payment issues Grab orders Grab Apps etc. Heres a summary of the key details:
Job Scope:
- Handling inbound communications (calls emails live chat) from customers regarding general inquiries complaints feedback and other issues related to the companys products.
- Assisting and resolving customer issues related to Grab services payments orders and the Grab App.
Requirements:
- Proficiency in English (both spoken and written).
- Open to SPM leavers and fresh graduates; full training is provided.
Salary Package:
- Basic Salary:RM2100
- KPI/Attendance Allowance:Up to RM400
- Shift Allowance:Up to RM300
- Total Potential Salary:Up to RM2800 per month including allowances.
Working Hours:
- Shift Schedule: Rotational shifts.
- Daily Working Hours: 9 hours per day including a 1hour break.
- Workweek: 6 days a week with 1 day off (depending on the shift schedule).
Job Type:
- Full training provided (1 month duration)
This role would be a good fit for someone looking to start a career in customer service especially in a dynamic and fastpaced environment. The training provided suggests that no prior experience is necessary making it an ideal opportunity for fresh graduates.
Employment Type
Full Time
