Associate Principal Engineer - Cloud Infrastructure
Associate Principal Engineer - Cloud Infrastructure
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1 Vacancy
Job Description
Leadership & Team Management:
- Lead and manage the Cloud & Infrastructure Hosting operations team providing guidance mentoring and support.
- Ensure team members are wellequipped and trained to handle the evolving cloud and Infrastructure Mgmt. environment.
- Perform Technical and capability assessment of team training needs onboarding of new team members o Foster a culture of continuous improvement accountability and teamwork.
Operational Oversight:
- Oversee the daily operations of cloud and infrastructure environments ensuring throughput reliability and performance.
- Manage and monitor cloud and infrastructure environments troubleshooting incidents managing outage bridge coordination between multiple teams for issue resolution leading root cause analysis for Critical service issues.
- Communicate operational performance incident status and improvement plans to management and stakeholders.
- Ensure servicelevel agreements (SLAs) are met and reported to key stakeholders.
Security & Compliance:
- Knowledgeable of security standards and regulatory requirements for cloud and on collocation environments.
- Knowledgeable on security risks/threats vulnerability management encryption High Availability and Disaster Recovery plans.
Communication:
- Act as the primary point of contact for the operations team collaborating with software development product and client services teams.
- Coordination between geographically distributed teams across multiple timezones to ensure service levels and handoffs are efficiently performed
Process Improvement:
- Develop and refine operational processes based on ITIL standards aiming for efficiency scalability and reliability.
- Lead continuous improvement initiatives to enhance system performance reduce downtime and streamline operations.
Qualifications :
Must have Skills: Cloud architecture (Capable) Azure DevOps (Strong).
- 5 years of experience managing cloud & Infrastructure operations hosting services or similar IT infrastructure.
- Strong knowledge of cloud platforms (AWS Azure GCP) virtualization technologies Kubernetes and hosting environments.
- Proven track record in leading and managing Operations teams in a fastpaced high growth environment.
- Experience with cloud automation tools (e.g. Terraform Ansible) and monitoring solutions.
- Familiarity with ITIL practices DevOps principles and Agile methodologies.
- Excellent problemsolving skills with the ability to diagnose complex issues and implement solutions quickly.
- Strong communication skills with the ability to present technical concepts to nontechnical stakeholders.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Department / Functional Area
Engineering
Key Skills
- Jenkins
- Ruby
- Python
- Active Directory
- Cloud
- PowerShell
- Windows
- AWS
- Linux
- SAN
- Java
- Troubleshoot
- Backup
- Puppet
- hardware
