Onboarding Manager Rail Project
Onboarding Manager Rail Project
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Job Description
The Onboarding Manager will oversee the efficient onboarding and offboarding of a large number of consultant client and consultant staff within an integrated team across various geographical locations for this largescale infrastructure project. They will ensure new team members are seamlessly integrated receive the necessary training and have access to the required hardware facilities and systems. Additionally they will align new resources with the projects goals and culture of collaboration and trust ensuring they are prepared to contribute effectively. The role holder shall further lead the monitoring of the onboarding processes and its impact on the Client Partners performance.
The Onboarding Manager shall ensure the requirements of the Client Partner Services Contract including all terms and conditions are being adhered to and service obligations are fulfilled in line with the clients requirements. They will in collaboration with the clients Directorate and under the leadership of Client Partners Mobilisation Manager ensure that appropriate internal structures are put in place to effectively onboard and offboard the required resources to facilitate the delivery of the Client Partner Services Contract to the satisfaction of the client.
Principal responsibilities of the role:
- Oversee the daytoday onboarding and offboarding of resources from multiple Consultants working in partnership to deliver the Client Partner services and ensure the ongoing and seamless delivery of these services.
- Take ownership of developing the project team member onboarding experience to make them effective from the outset.
- Lead in encouraging a high performing culture from the first day
- Build and maintain positive relationships with project stakeholders including clients contractors and internal teams.
- Implement a system of continuous improvement whereby the on/offboarding processes can be scaled up and down to meet the growing demands of the Client organisation
- Develop technical solutions and workflows to on/offboarding processes and lead multidisciplinary teams to design and implement these processes
- Provide guidance and training to teams and stakeholders as part of the onboarding process
- Ensure compliance with contract management standards contractual terms and conditions including reporting requirements as well as legal regulatory and client policies and procedures in the execution of the contract administration activities for the Client Partner Services Contract.
- Attend and assist in preparation of any early warning or other meetings required by the Client Partner Services Contract.
- Prepare and review Onboarding material including handbooks presentations and training
- Track contract performance against the KPIs in the Client Partner Services Contract and analyse data to identify areas for improvement. Where required assist in setting up key contractual performance indicators and in the monitoring of same to aide in contract performance management.
- Interface with the Client Partner commercial team to ensure accurate data on deployed resources is utilised in the payment application process ensuring that any payments due reflects true cost of works in accordance with the contract.
- Identify and mitigate any risks associated with the effective onboarding and offboarding of Client Partner resources.
- Oversee the development implementation and maintenance of procedures processes and systems to ensure compliance with the NEC 4 contract framework assuming responsibility for the following:
- Management of large data sets relating to Client Partner resources
- Keeping records of risks and possible impacts thereof
- Managing change throughout the process
- Maintaining a Mobilisation Plan and Demobilisation Plan
- Assist in the management of any disputes that arises under the Client Partner Services Contract ensuring that they are resolved in an efficient manner to ensure the seamless and continuous delivery of service.
Qualifications :
- 7 years experience within major capital programs with experience working on metro rail projects or projects of a similar scale and complexity
- Further demonstrated experience / knowledge of the following is required:
- Providing strategic leadership and direction within a large and complex organisation
- Developing and implementing new processes within a large organisation
- Administrating contracts at a senior level
- Establishing implementing and monitoring key performance indicators for partner organisation
- Dealing with bespoke NEC terms of conditions
- Developing successful relationships that benefits programme performance and delivery metrics
- Driving best practice in technical activities processes policies and standards
- Understanding and managing design and delivery requirements of technically complex projects in the architectural / engineering / construction sectors
- Dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and providing guidance to support project delivery and reporting
Additionally the Onboarding Manager will be required to possess the following skills:
- Ability to work within multidisciplinary functions and teams while ensuring that all onboarding management related tasks are conducted in a timely and accurate manner
- Ability to operate and execute effectively in a dynamic fastpaced environment with multiple priorities and challenging deadlines
- Strong ability managing relationships at executive and operational levels
- Ability to drive team participation and high performance
- Excellent written and verbal communication skills with strong analytical ability
- Strong team leadership skills with an ability to influence to drive effective design decision making
- Strong ability to multitask prioritize and work well under pressure to meet established deadlines
- Welldeveloped interpersonal and communication skills along with high personal motivation and energy
- Ability to develop long term relationships with all team members and effectively balance people and processes
Formal Education Qualifications
- Minimum Level 8 degree (or equivalent) in relevant subject area e.g. project management engineering supply chain procurement quantity surveying business or related disciple
- Level 9 Masters in relevant field would be advantageous (or equivalent masters)
Additional Information :
What we offer you:
- Full time
- Competitive remuneration and attractive range of benefits
- 8% Pension
- 25 days Annual leave (23 days 2 company days)
- Opportunity to work on impactful and innovative projects
- Career development opportunities both in Ireland and globally
- Opportunity to work with a diverse group of talented and collaborative colleagues
Additional Information
Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects worklife balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at
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SOX control responsibilities may be part of this role which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
