Client: RANDSTAD/Amtrak
Job Id : 142991
Job Title: Organizational Change Management (OCM) Lead
Projected Start Date:
Projected End Date:
Location: Washington DC
Hybrid
Primary Skills: Change management
Job Description
- We are seeking an experienced Organizational Change Management (OCM) Lead to support a Randstad client in Washington DC. The ideal candidate will be a strategic thinker with a strong background in driving organizational improvements using industrystandard change management frameworks such as Proscis ADKAR model Kotters change principles and Agile methodologies. This role requires a proactive leader with excellent communication skills who can interact with stakeholders at all levels including Csuite executives. The OCM Lead will play a critical role in enterprise transformation initiatives facilitating user adoption mitigating change resistance and fostering a culture of continuous improvement. The successful candidate will have proven experience in developing communication strategies conducting change impact assessments and implementing onboarding mentoring and communitybuilding programs to support organizational goals.
Responsibilities:
- Lead and implement change management strategies using Prosci ADKAR Kotter and Agile methodologies.
- Manage change initiatives within projects developed using Lean Agile and Waterfall approaches.
- Establish and facilitate an Organizational Change Management (OCM) Community of Practice.
- Develop and execute communication strategies and plans to support organizational initiatives.
- Engage and collaborate with stakeholders across all levels including Csuite executives to ensure alignment and adoption.
- Lead enterprise transformation efforts guiding teams and individuals through change processes.
- Design and implement new hire onboarding mentoring and buddy programs.
- Conduct change impact assessments resistance management and user adoption planning.
- Develop and administer ADKAR survey assessments to measure readiness and progress.
- Conduct stakeholder and empathy interviews to identify areas for continuous process improvement.
- Facilitate webinars user workshops Lean Coffee sessions book clubs and podcasts to promote change adoption.
- Leverage advanced proficiency in MS Office Suite (SharePoint Teams PowerPoint Word) including facilitating breakout sessions and interactive polling.
- Support SAFe PI planning and Agile ceremonies.
- Utilize collaboration tools such as FigJam Mural and MS Teams Whiteboard to drive engagement and participation.
- Work with JIRA and Confluence to track change management initiatives and documentation.
- Ensure compliance with change management best practices and contribute to organizational change success.
Qualifications:
- Prosci or Kotter Certification required.
- SAFe Certification (Coach RTE) preferred.
- Strong analytical critical thinking and problemsolving skills.
- Excellent interpersonal leadership facilitation and relationshipbuilding capabilities.
- Ability to manage multiple projects in a fastpaced environment with competing priorities.