drjobs IT Support Engineer Tier 1

IT Support Engineer Tier 1

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1 Vacancy
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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About our client:
Our client established in the 90s and headquartered in Cape Town has a global presence with 500 employees. They are a diverse team of engineers developers and specialists in finance HR digital infrastructure and marketing who love utilising cuttingedge tech and digitised processes. They prioritise integrity and have a commitment to unity.

What you will be doing:
  • Keep an eye on check out and help get rid of security threats.
  • Take care of service requests and stick to SLA standards.
  • Set up configure and troubleshoot laptops desktops printers and mobile devices.
  • Handle user accounts by creating changing and deleting them in all systems.
  • Help out IT Admins with escalated calls.
  • Provide support for Video Conferencing and biometric access control equipment.
  • Handle configuration administration and troubleshooting for O365 services including Exchange Teams Sharepoint Online OneDrive and InTune.
  • Join meetings and keep accurate documentation as needed.

What our client is looking for:
  • MCP A N or M365 Certified Administrator (or something similar).
  • 4 6 years of experience in desktop support or a Tier 1 IT Support Engineer role.
  • Experience with Microsoft AD and/or Entra ID
  • Ability to install fix and troubleshoot desktop operating systems Office 365 apps hardware (laptops desktops printers mobile devices) and network issues.
  • Ability to install support and troubleshoot voice applications
  • Experience with antivirus and security issues.
  • Ability to prioritise and work under pressure
  • Youre accurate and can stick to company policy

Job ID:
  • J106831

For a more comprehensive list of opportunities that we have on offer do visit our website

IT Support, Office 365, Active Directory, Tier 1

Employment Type

Full Time

About Company

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