Dutch-Speaking Customer Support Hero
Dutch-Speaking Customer Support Hero
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Job Description
Job Title: DutchSpeaking Customer Support Hero Join Our Dynamic Team at Cross Border Talents!
Location: Hybrid (Remote & Onsite)
Company: Cross Border Talents
Salary: 6500 RON Net/month Meal Tickets (25 RON/day) Retention Bonus (1000 RON net every 3/6/9 months) Private Medical Insurance
Ready to make a difference
At Cross Border Talents were seeking a motivated Dutchspeaking individual to join our team as a Customer Support Hero. If you have a passion for helping others and are excited about delivering exceptional service this is your opportunity to thrive in a flexible and fastpaced environment. We believe in supporting our teams growth while maintaining a fun dynamic workplace culture. Ready to take the leap
What Youll Be Doing:
- Be the first point of contact: Answer customer inquiries through phone email and chat providing a positive and solutionsfocused experience.
- Solve and shine: Troubleshoot customer issues effectively and ensure smooth resolutions every time.
- Provide expert advice: Use your knowledge to offer customers tailored guidance and support for their specific needs.
- Manage bookings with precision: Process reservations cancellations and modifications accurately and efficiently.
- Handle challenges with professionalism: Address customer concerns or complaints with care and attention leaving them feeling valued and heard.
- Stay organized: Maintain clear and accurate records of all customer interactions to help improve our service delivery.
- Work closely with the team: Collaborate with other departments to resolve customer issues in a timely and effective manner.
What Were Looking For:
- Dutch speaker: Fluency in Dutch (both written and spoken) is a must with a talent for clear and empathetic communication.
- Customerfirst mindset: You are passionate about delivering excellent service and ensuring every customer feels heard and valued.
- Problemsolving skills: You remain calm under pressure and are quick to find effective solutions.
- Previous customer service experience is a plus but your willingness to learn and passion for helping others is what matters most.
- Adaptability: You can thrive in a hybrid work environment comfortably balancing remote and inoffice work.
What You Get in Return:
- Competitive Salary: 6500 RON Net/month.
- Meal Tickets: 25 RON/day to keep you energized throughout the day.
- Retention Bonuses: Enjoy a 1000 RON net bonus every 3 6 and 9 months.
- Private Medical Insurance: To keep you and your family covered.
- Hybrid Work: Enjoy the flexibility of working remotely and in the office.
- Career Development: Access to ongoing training and professional growth opportunities.
How to Apply:
Excited to join us We cant wait to hear from you! Apply now by submitting your resume and a cover letter that highlights why youre the perfect fit for the role. At Cross Border Talents we believe in empowering our team members to succeed. Join us and help us continue delivering topnotch customer support!
Employment Type
Full Time
