Network Support Engineer

We are seeking a highly skilled and motivated Network Support Engineer to join our IT team. The ideal candidate will be responsible for maintaining troubleshooting and optimizing our network infrastructure to ensure seamless connectivity and performance. This role requires a strong understanding of networking protocols hardware and security principles.

Key Responsibilities

Configure troubleshoot and maintain Cisco firewalls using CLI and Firewall Management Center.

Deploy and manage sitetosite VPNs for delivery customers.

Configure and troubleshoot Fortinet firewalls within Azure environments and Azure Front Door CDN.

Configure and troubleshoot Palo Alto Prisma SASE platform.

Manage and maintain IPS/IDS systems

Configure and troubleshoot network switches including VTP VLANs and STP.

Operate and configure network routers including Cisco SDWAN technologies.

Configure and troubleshoot Cisco Wireless LAN Controllers (WLC) and manage WiFi environments.

Deploy monitor and optimize wireless access points across enterprise environments.

Analyze and resolve WiFi performance issues ensuring seamless connectivity across access points.

Automate network deployments and updates using Ansible Python and Cisco DNA.

Configure VoIP solutions using AudioCodes Microsoft Teams and Amazon Connect.

Manage and configure network policies via Cisco Identity Services Engine (ISE).

Engage with Endava delivery teams for configuration and troubleshooting tasks.

Qualifications :

Bachelors degree in Computer Science Engineering or related field.

Relevant certifications such as Cisco CCNA/CCNP Fortinet NSE or Palo Alto certifications are preferred.

Experience:

3 years of experience in network engineering supporting both onpremise and cloud environments.

Proven expertise in managing network technologies in enterprise and cloud setups.

Experience with WiFi environment management

Handson experience in network automation and scripting

Technical Skills:

Proficiency in configuring and troubleshooting Cisco firewalls (CLI and Firewall Management Center).

Strong knowledge of VPN configuration including sitetosite VPNs.

Experience with Palo Alto Prisma SASE and Fortinet firewalls in Azure.

Expertise in Azure Cisco SDWAN and Identity Services Engine (ISE).

Strong understanding of IPS/IDS and WAF systems

Knowledge of network protocols (VTP VLANs STP) and router/switch configuration.

Proven experience configuring and optimizing WiFi environments including access points controllers

Experience with VoIP technologies

Scripting skills in SPL Python or Ansible for automation and reporting.

Soft Skills:

Strong problemsolving and analytical skills.

Excellent verbal and written communication abilities.

Teamoriented mindset with strong collaboration skills.

Attention to detail and ability to prioritize in a dynamic environment.

Ability to effectively manage client relationships and audit engagements.

Additional Information :

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package share plan company performance bonuses valuebased recognition awards referral bonus;   
• Career Development: Career coaching global career opportunities nonlinear career paths internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions passiton sessions workshops conferences;
• WorkLife Balance: Hybrid work and flexible working hours employee assistance programme;
• Health: Global internal wellbeing programme access to wellbeing apps;
• Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.

Our diversity makes us stronger it drives meaningful change and enables us to build innovative technology solutions. We are committed to creating an inclusive community where all of us regardless of background identity or personal characteristics feels valued respected and free from discrimination. As an equal opportunity employer we welcome applications from all individuals and base hiring decisions on merit skills qualifications and potential.

Remote Work :

No

Employment Type :

Fulltime