Client Service Supervisor - Visits
Client Service Supervisor - Visits
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Client Service SupervisorVisits is responsible for developing and managing relationships with the Visits team in all locations in the state of Colorado. The site Client Service Manager Visits report directly to the Client Service Supervisor. This position reports directly to the Area Vice President of Operations.
Duties and Responsibilities
Demonstrate a working knowledge of skilled nursing services including understanding deficits diagnosis and associated vocabulary.
Collaborate with Business Development to collect and document referral information.
Works closely with Central Intake team for approvals and denials.
Coordinate admission prior to skilled nursing evaluation with the clients caregiver as applicable.
Collaborate with the recruiting team and Visit teams to address long and shortterm staffing needs.
Demonstrate working knowledge of payer source requirements including Medicaid and MGAspecific software systems.
Communicate and escalate client and field staff issues to management according to MGA Policy.
Provide customer service oriented towards field staff and patients.
Play a key role in oversight of the referral to admission process.
Correct date/time errors for visits in Kantime.
Follow up on unsubmitted schedules and planned visits.
Collaborate with payroll with corrections and any information related to accuracy.
Participate in leadership meetings as required.
Participate and oversight in conjunction with the Clinical Supervisor for Nurse retention efforts.
Travel to other offices as appropriate for professional development and training purposes.
Other duties as assigned.
Qualifications :
- Associates degree preferred
Proficiency in Microsoft applications suchas Excel Teams and Outlook
Strong verbal and written communication skills (Additional languages preferred)
1 years experience in a clinical environment
2 years experience in customer service role
Must demonstrate ability to meet deadlines
Strong communication skills required
Additional Information :
Benefits are available to eligible employees on the first of the month after 30 days of employment and include:
- Base compensation is $
- Health Dental & Vision Coverage
- Health Savings Accounts (HSAavailable if enrolled in high deductible plan)
- Flexible Spending Accounts (FSA & LPFSA)
- Dependent Care Reimbursement Accounts (DCRA)
- Employee Assistance Program (EAPavailable if enrolled in Health plan)
- 401(k) retirement plan
- Paid Time Off (PTO)
- 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
- Voluntary Life Insurance
- Short & LongTerm Disability
- Critical Illness/Accident Insurance
- Hospital Indemnity Insurance
- Identity Protection Plan
- Legal Care Plan
- Pet Discount Program
All your information will be kept confidential according to EEO guidelines.
#IND123
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
