Level 3 Security Technician Service

Role Summary:

Our Cambridge location is looking for a Level 3 Security Technician (Service) to join the team. The main job duties and responsibilities of this role are to carry out inspections and service functions on intrusion alarm systems access control and camera systems. Oncall rotation would be expected of the individual.

This role is a unionized position and the successful candidate must be able to join the local union (IBEW 804).

Job Responsibilities:

• Communicate with customers to identify the source of the problem of their alarm system.
• Independently perform high quality service proper maintenance and make recommendations for improvement to the system if needed.
• Conduct testing on alarm systems to ensure that the service provided was successful.
• Inform customers on how to operate and use their alarm system in a takeover situation. In addition educate the customers on basic knowledge of alarm system utilization.
• Complete ULC Inspections for both Fire and Intrusion systems
• Inspection service and programming of CCTV Access Control and Intrusion systems.
• Troubleshoot alarm panels CCTV systems and Card Access systems. 
• Stay up to date on current alarm technology.
• Networking and programing as required.

Qualifications :

Job Requirements:

• Postsecondary education/certification/diploma preferably in Electronic Technician Certificate or Computer Networking Courses.
• 5 years of experience in security access control and CCTV installation and service.
• Experience and technical knowledge of security products and standards/codes.
• Strong knowledge of PCbased applications (Microsoft Office Suite etc)
• Must have a valid Provincial Drivers License.

Additional Information :

More about the position:

• Fluent in the English language written and verbal skills.
• Excellent organizational skills and the ability to work well under pressure are essential.
• Mechanical aptitude and ability to use hand and power tools.
• The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary. 
• Record keeping and documentation skills. 
• Ability to travel within the service region.
• TEAM oriented mentor and coach and able to work independently and within a team environment.
• Strong interpersonal skills and effective at building relationships with a demonstrated client service orientation through a consistent professional attitude and presentation.
• Excellent problemsolving skills
• Adaptable to changing environments with a positive outlook and approach.
• Selfmotivated with a genuinely positive outlook both within the team and in the field.
• Consistently demonstrates professionalism in all interactions including verbal written and other forms of communication within the team and in the field.
• Commitment to upgrading and continuing their education.

Our offerings include:

• Competitive compensation and benefit package
• RRSP matching
• Employee Stock Purchase Plan
• Employee Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements:

As a condition of employment this position may be subject to the successful completion of the following preemployment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. 

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Remote Work :

No

Employment Type :

Fulltime