Payroll Lead Operations
Payroll Lead Operations
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Job Description
About HIVED
At HIVED were steamrolling forward as one of Europes fastest growing startups and our momentum shows no signs of slowing.
Based in London we are a climate and logistics startup building the first sustainable parcel delivery network at scale powered by a 100% electric fleet. In an evergrowing industry where unreliable service has long been the norm HIVED has been built from the groundup to meet the demands of modern consumers and disrupt parcel delivery.
A tech company at heart our talent and technology is laserfocused on delivering the best possible delivery experience for endcustomers and meeting the needs of our retail partners. From our drivers to our data engineers we are constantly working to improve this customer experience that makes us deliver better.
Already trusted by leading international brands such as Zara Uniqlo ASOS Nespresso and more we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tightknit team is made up of exRevolut Bain HelloFresh ASOS Apple and Google employees and we are backed by some of Europes leading investors and VCs in climatetech logistics and mobility including Planet A Ventures Maersk Growth Pale Blue Dot VC Eka Ventures and the British government. Were passionate about driving innovation and redefining the future of delivery.
Role Overview
Our delivery drivers are the cornerstone of our business making them one of our most valued stakeholder groups. With rapid growth in this area we are excited to create this pivotal role. This newlycreated position offers an unparalleled opportunity to shape and lead a transformative payroll function for our driver network balancing complexity and scale in a truly impactful role.
As the Payroll Lead you will oversee the design and implementation of robust controls within a multifaceted highvolume payroll process. You will also inspire and develop a small team acting as the visible face of change across the company. This is a unique chance to make your mark ensuring payroll systems not only operate efficiently but set new standards for excellence.
Strong communication skills are essential for this role as it involves regular engagement with a diverse range of stakeholders including senior leaders external payroll providers and delivery drivers and sortation handlers . You will play a key role in conveying critical information and addressing queries with clarity and precision to drivers directly as well as other stakeholders while driving forward improvements that align with business objectives.
Responsibilities
- Process Optimization: Design and implement robust payroll processes tailored to a diverse worker network including workers inside and outside the scope of IR35 ensuring efficiency and auditreadiness
- Stakeholder Collaboration: Develop and maintain seamless collaboration with internal stakeholders and external partners such as thirdparty payroll providers to optimize payroll systems
- Internal Controls: Establish and refine internal controls to enhance accuracy and compliance identifying opportunities for innovation in driver payroll management
- Discrepancy Resolution: Balance payroll accounts by identifying and resolving discrepancies in a timely manner
- Reporting: Provide actionable insights through detailed fortnightly payroll reports presented to the VP of Finance linking data to operational performance
- Team Leadership: Lead mentor and develop a small team of 2 fostering a culture of high performance and continuous improvement
- Query Management: Act as the point of contact for escalated payroll queries ensuring service levels are met while maintaining strong relationships and an accurate payroll function
- Regulatory Compliance: Ensure payroll compliance with all regulatory and audit requirements adapting processes as needed to meet evolving standards
- AdHoc Support: Assist with adhoc requests for information and contribute to broader team initiatives
Requirements
- Experienced: You bring 35 years of experience managing complex highvolume payrolls
- Leader: Proven leadership experience with a track record of mentoring and developing highperforming teams
- Analytical: Exceptional analytical and problemsolving skills capable of distilling complex data into actionable insights
- Communicative: Outstanding verbal and written communication skills with the ability to adapt messaging for diverse audiences from operational teams to executives
- Proactive: A proactive and adaptable approach thriving in a fastpaced collaborative and handson environment
- Qualification: CIPP accreditation is preferred but not essential
How we reward our team
- Dynamic working environment with a diverse and driven team
- Huge opportunity for learning in a high growth environment with progression opportunities based on success in the role
- 25 days of holiday allowance plus public holidays
- Wellbeing initiatives including 3 wellbeing days in addition to holiday allowance
- Subsidised Private Medical Insurance including dental and vision
- Weekly team lunch and regular company socials
- MacBook Air or Windows Laptop (depending on your preference)
- Hybrid working setup with inperson time expected at both our Shoreditch office and North Woolwich based depot
- Enhanced maternity/paternity/adoption policy
- Cycle to work scheme
- Dog friendly office
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Employment Type
Full Time
