Engagement Lead - Adult Social Care
Engagement Lead - Adult Social Care
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Job Description
We are working closely alongside a Local Authority in Liverpool to assist with the appointment of an Engagement and Improvement Lead on a 4month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 27.27 34.11 per Hour
Summary
To act as the strategic lead for effective engagement and progression providing challenge advice and guidance within the Adult Social Care Directorate to meet the organisations transformation and continuous service improvement requirements and ambitions. Working with senior leaders corporate communication colleagues and key stakeholders partners and support services across the organisation take the lead in the design and flow of effective engagement consultation and communications in support of transformation and service improvement activity in Adult Social Care.
Responsibilities
- Business and cultural awareness: Use high levels of initiative by working to and interpreting broad corporate transformation policies and strategies to find and develop effective communications across a variety of stakeholders with minimum senior management intervention.
- Programme & Portfolio Oversight: Work with senior leadership Corporate Transformation Team and others to provide strategic guidance in development of content and idea shaping for all stakeholders and audiences including staff public members wider LCC staff and partners. Use experience from previous engagement roles to identify and resolve complex and contentious blockages risks and issues such as delays to delivery on crosscouncil initiatives.
- Strategic Planning and Creative Lead: Plan design organise and prioritise methods to promote the principles of Prevent Reduce and Delay at the front door. Ensure effective and appropriate sequencing of publications for external facing web pages on Liverpool.gov.uk associated with the Pathways Transformation Programme & wider service improvement activity.
- Strategic Operational Engagement: Design and deliver a continuous flow of messaging to drive engagement between staff within the Adult Health Social Care directorate and the senior management team
Essential:
- Experience in engaging and motivating people.
- Excellent written and verbal communication.
- Stakeholder relationship management.
- Active listening and being able to decipher complex concepts and language.
- Work in a highly pressured environment.
- Experience of working to and meeting multiple deadlines.
- Provide strategic guidance in development of content and ideas shaping for all stakeholders and audiences staff public members wider LCC staff group and partners.
- Identify and resolve blockages risks and issues.
- To have the ability to share insight and experience with teams from previous complex programmes of work.
- Work in a matrix way to lead engage and motivate colleagues when project challenges arise.
- Ability to prioritise a wide variety and dynamic of complex responsibilities and actions.
- Ability to act as a conduit between operational and senior staff.
- Ability to operate at multilevels strategic lead to operational functions.
- Create and manage schedules of work including engagement and consultation sessions.
Qualifications:
- Degree Level or Equivalent Experience in Communication Engagement and Stakeholder Management.
- Understanding of Adult Social Care.
- Understanding of change management.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Employment Type
Full Time
