Team Leader Surveillance Operator
Team Leader Surveillance Operator
Posted on :
18-01-2025
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leadingB2B solution providerwho are looking to recruit a Team Leader Surveillance Operatorfortheir offices in Bogota Colombia.
Position:Team Leader Surveillance Operator
Location: Bogota Colombia
Employment type: Fulltime
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Review and verify incidents reported by the studio ensuring quick resolution.
- Prepare reports for possible disciplinary actions or staff performance reviews.
- Operate security systems to maintain effective surveillance.
- Test and evaluate online gaming surveillance software regularly to identify any issues.
- Work closely with the QA team and developers to ensure everything functions properly.
- Create and update detailed reports and logs documenting all activities incidents and testing outcomes for transparency and accurate recordkeeping.
- Monitor both physical premises and online platforms for any suspicious activities. Report any violations to management immediately. Ensure video monitoring systems and security devices are working smoothly.
- Regularly assess the performance of online systems and suggest improvements or updates based on findings to ensure optimal system functionality.
REQUIREMENTS:
- Native or fluent in English (C1 level) with strong proficiency in both written and spoken communication.
- Minimum of 2 years as a Team Leader or Surveillance Operator in the iGaming sector or with live gaming products.
- Skilled in using and maintaining surveillance software video monitoring systems and security devices.
- Strong analytical skills to thoroughly review roulette wheels and online gaming activities identifying any irregularities or suspicious behavior.
- Ability to generate precise reports and maintain detailed logs.
- Willingness to work flexible hours including 8hour shifts and weekends to accommodate business needs.
- Proficient in Microsoft 365 for creating reports managing communications and handling documentation.
- Proven experience in the technical analysis and calibration of roulette wheels to maintain accurate gameplay would be considered an advantage.
- Familiarity with advanced surveillance systems and software to enhance overall system performance.
BENEFITS:
- Competitive Salary with bonus opportunities based on performance
- Paid Training to familiarise with the companys high standards and procedures
- Private Health Insurance for comprehensive medical coverage
- Opportunities to advance within a global tech company
Employment Type
Full Time
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