Polish Customer Support Specialist in Lisbon
Polish Customer Support Specialist in Lisbon
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Job Description
Take Your Career to the Next Level!
Were looking for a dynamic Customer Support Specialist to join our innovative and driven team. If youre flexible personable and thrive in a fastpaced setting this role might be the perfect opportunity for you!
Role Overview:
As a Customer Support Specialist you will handle customer inquiries through phone chat email and social media addressing account technical and financial issues. Your work will play a key role in enhancing customer satisfaction and improving operational processes.
Key Responsibilities:
- Provide topnotch support through phone chat email and social media
- Resolve issues related to account setup verification logins financial matters and technical problems
- Act as a trusted advisor particularly to clients in the sports industry
- Respond swiftly to inquiries feedback and concerns
- Build strong relationships with clients through clear effective communication
- Maintain high service standards in accordance with company policies
- Suggest improvements to processes to elevate the overall customer experience
Requirements:
- Fluent in Polish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
