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Global QA Senior Technical Manager

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Job Location drjobs

Hoffman Estates, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Global QA Senior Technical Manager (Hybrid)

Job Location: Hoffman Estates IL USA

Job Location Type: Remote

Job Contract Type: Fulltime

Job Seniority Level: MidSenior level

  • This will be a hybrid role onsite three days per week in Hoffman Estates IL***

Global QA Senior Technical Manager

Join Our Team and Shape the Future of Quality at Claire's!

Are you ready to make a difference in the world of global product quality and compliance At Claire’s we’re on the lookout for a passionate and experienced Global QA Senior Technical Manager to take the lead in ensuring our products are not just fashionable but also safe legal and of the highest standards.

We can offer this role on a hybrid basis working 3 days a week from our HQ in Hoffman Estates IL.

About The Role

As a Global QA Senior Technical Manager you will be a key player in our Global Quality Assurance (QA) team. You’ll lead technical functions keep our business ahead of EU and NA legal requirements and drive continuous improvement within the QA team. You’ll also have the opportunity to deputise for the Global Technical Manager when needed making this a truly impactful role.

What You’ll Be Doing

Quality & Compliance:

  • Ensure products are tested documented and safe for sale in compliance with legal standards.
  • Provide training on legal requirements to buyers suppliers and relevant teams.
  • Oversee and approve product orders on systems like PEMS (EU) and AS400 (NA).

Collaboration & Leadership

  • Work closely with the Global QA Operations Manager to ensure timely approval and logging of test reports.
  • Partner with the Global Technical Manager to align EU and NA technical teams with the latest global standards and policies.
  • Actively participate in pre and posttrip buying meetings offering expertise on product safety materials and best practices.
  • Build and maintain strong relationships with suppliers to improve quality standards and compliance.

Process Improvement

  • Monitor and report on supplier performance implementing corrective actions where needed.
  • Generate and analyze reports to ensure all product lines have necessary certifications including Children’s Product Certificates and Declarations of Conformity.

Leadership & Development

  • Manage mentor and develop direct reports to achieve both personal and professional goals.
  • Provide regular feedback set objectives and lead by example to inspire excellence within the team.
  • Keep senior management updated on all QA technical developments.

Who You’ll Work With

Internal: Field and corporate teams across the EU and NA. External: Global suppliers test houses and other thirdparty providers.

What We’re Looking For

Education & Certifications:

  • Degree or equivalent in Law Chemistry or a rolespecific qualification.
  • Or equivalent job experience in a similar field.

Experience

  • Proven experience in a qualityfocused role within a test house global retail environment or legal consultancy.
  • Familiarity with EU and NA legal systems particularly in prosecuting or defending cases.

Knowledge & Skills

  • Strong working knowledge of EU and NA product laws and standards.
  • Intermediate to advanced Microsoft Excel skills including macros and pivot tables.
  • Bonus: Fluency in a European language (French Spanish or German preferred).

Why Join Claire’s At Claire’s we’re more than just a global retailer. We’re a team that’s passionate about creating safe stylish and highquality products for our customers worldwide. This is your chance to bring your expertise to a dynamic environment where your impact will be felt across the business.

Ready to Apply If you’re excited about this opportunity and meet the requirements we’d love to hear from you. Join us at Claire’s and be part of a team that values quality innovation and collaboration. Apply today!

Compensation Range: $95680.00 $128960.00

Claire’s is committed to adhering to all applicable company policies and federal state and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience education certifications skills and geographic location.

Benefits for fulltime employees included medical dental and vision insurance voluntary welfare plans bonus plan eligibility 401(k) match vacation time sick time* and paid leave.

Benefits for parttime employees included voluntary welfare plans 401(k) match vacation time sick time* and paid leave in required states.

  • Sick Time: For the State of Washington all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity equity and inclusion and we encourage applications from members of all underrepresented groups including those with disabilities. We will accommodate applicants' needs upon request throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.


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Employment Type

Full Time

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