Technical Services Manager
Technical Services Manager
Posted on :
22-01-2025
Employer Active
1 Vacancy
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Job Description
Our client an innovative company that provides high tech infrastructure services especially focused on ELV convenience services is seeking to hire a Technical Services Manager. The ideal candidate will be responsible for the support and supervision of all activities for client service contract and the Technicians & Service Representatives operating within the team.
This position is a key member of the management staff that helps shape the company s service delivery reputation and customer satisfaction.
Job Description:
- Examine equipment systems or facilities and analyse information to determine needed installations services and/or repairs.
- Inspect test and measure completed work using devices and tools to verify conformance to standards or repair requirements.
- Monitor & counsel employees work levels and review work performance including monthly appraisals in order to correct jobskill deficiencies.
- Actively participates in promoting supporting and enhancing our Core Purpose Core Values and Company Culture.
- Maintain a positive work atmosphere by acting and communicating in a manner that promotes cooperation with customers vendors coworkers and management.
- Establish and maintain relationships with clients and strategic partners.
- Serve as a subject matter expert and technical resource by supporting Sales and Business Development with the development of technical sheets presentation resources and/or promotional materials.
- Determine schedules sequences and assignments for work activities based on work priority and company commitments.
- Confer with management to coordinate work activities identify and review resource needs within the department.
- Conduct or arrange for worker training in safety repair or maintenance techniques operational procedures or equipment use.
- Oversees technical accuracy of product labelling literature and other product communication on related equipment located at the client facility.
- Participate and develop in the overall annual Technical Services operating budget.
- Able to prioritise the work in a multitasking environment meeting tight deadlines and following up on commitments detailoriented.
Requirements
Job Requirements:
- Degree in Electrical Engineering
- Expert Knowledge of applicable codes and regulations.
- Knowledge of designs uses repair and maintenance all ELV Safety & Security Equipment.
- Excellent communication skills for interfacing with internal and external contacts.
- Excellent problem solving skills.
- Ability to manage multiple reviews and deadlines.
- Responsive to changing demands.
- Relies on extensive experience and judgement to accomplish goals.
- Ability to evaluate new approaches systems and design solutions.
- Detail oriented and strong analytical skills.
- Extensive knowledge of standard engineering practices techniques and procedures.
- Strong organisational skills ability to plan and schedule work.
- Proficient in the use of computers for making engineering calculations.
- Broad knowledge of precedents in the speciality area and practices of related specialities.
Employment Type
Full Time
Key Skills
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