Bilingual Spanish-English Administrative Assistant
Bilingual Spanish-English Administrative Assistant
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Job Description
This is a remote position.
Role Name: Bilingual (SpanishEnglish) Administrative Assistant
Schedule:
- Fulltime Monday through Saturday approximately 7:45 AM to 5:00 PM
Client Timezone: Pacific Time Las Vegas
Client Overview
Join a thriving residential and commercial cleaning franchise in Las Vegas! This dynamic company services 100150 clients weekly across the entire Las Vegas Valley. With a commitment to quality and customer satisfaction they re seeking a key team member to help drive their continued growth and success.
Job Description
Become the linchpin of daily operations for a bustling cleaning service provider as their Bilingual Administrative Assistant. In this pivotal role you ll manage a high volume of client interactions coordinate team communications and oversee various administrative tasks. Your bilingual skills will be crucial in bridging communication between Englishspeaking clients and Spanishspeaking team members. This position offers a unique opportunity to significantly impact the company s efficiency and client satisfaction while working in a dynamic growthoriented environment.
Responsibilities
- Manage inbound and outbound calls with clients and team members seamlessly switching between English and Spanish as needed
- Efficiently schedule and organize cleaning appointments for a diverse portfolio of residential and commercial clients
- Provide topnotch customer service handling client inquiries and concerns with professionalism and care
- Facilitate clear communication between Englishspeaking clients and Spanishspeaking team members ensuring smooth operations
- Coordinate and optimize team member schedules and assignments to maximize efficiency
- Support sales efforts through both inbound and outbound calls contributing to the company s growth
- Manage documents and perform various organizational tasks to maintain smooth business operations
- Participate in daily interactions with business owners providing updates and managing tasks to drive business success
- Utilize and maintain customer management systems to ensure accurate client information and streamlined processes
Requirements
- Fluency in both Spanish and English (speaking reading and writing) is essential
- Exceptional communication skills in both languages with the ability to switch effortlessly between the two
- Strong organizational skills and the ability to manage time effectively in a fastpaced environment
- Proficiency in using computer systems and software with the ability to quickly adapt to new technologies
- Customercentric mindset with a professional demeanor and the ability to handle challenging situations gracefully
- Demonstrated ability to multitask and manage multiple responsibilities efficiently
- Salesdriven attitude and experience in handling sales calls (preferred)
- Familiarity with scheduling and customer management systems (preferred)
- Ability to work remotely with provided necessary hardware (computer and internet)
- Flexibility to work Monday through Saturday approximately 7:45 AM to 5:00 PM Pacific Time
- Selfmotivated individual with a proactive approach to problemsolving and continuous improvement
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Employment Type
Full Time
