Spanish Bilingual Customer Service Representative
Spanish Bilingual Customer Service Representative
Posted on :
20-02-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Schedule:
- Monday to Friday 10am to 7pm Miami FL time with an hour unpaid break
Job Description for Customer Service Representative
Responsibilities:
- Answer inbound calls and manage client inquiries
- Guide clients through appointment booking and document upload processes
- Verify and process client payments
- Respond to basic taxrelated questions
- Route complex queries to appropriate departments
- Aim to resolve most queries within a 5minute timeframe
Requirements
- Fluency in English and Spanish (written and verbal)
- Excellent communication and customer service skills
- Basic understanding of tax preparation processes
- Proficiency in using computer systems and online portals
- Ability to work in a fastpaced environment during tax season
- Strong problemsolving skills and attention to detail
Benefits
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
.
Employment Type
Full Time
Key Skills
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