Desktop Support Engineer L2 - TR
Desktop Support Engineer L2 - TR
Posted on :
28-01-2025
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1 Vacancy
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Job Description
Are you a techsavvy problem solver
Join our team as a Desktop Support Engineer and help keep our organization running smoothly. Youll be the goto person for all things tech from hardware troubleshooting to software installations.
What youll do:
Join our team as a Desktop Support Engineer and help keep our organization running smoothly. Youll be the goto person for all things tech from hardware troubleshooting to software installations.
What youll do:
- Provide onsite and remote technical support
- Troubleshoot hardware and software issues including Windows OS Microsoft Office Suite and common applications
- Manage device installations moves and changes for desktops laptops and peripherals
- Support various IT projects such as software deployments and network upgrades
- Maintain and optimize IT assets including inventory management and hardware/software upgrades
- Assist with data migration and recovery processes
- Provide excellent customer service to all users including VIP support
Requirements
- A degree in Computer Science or related field
- 13 years of experience in IT support
- Strong technical skills including:
- Proficiency in Windows OS (Windows 10/11)
- Experience with Microsoft Office Suite (Word Excel PowerPoint Outlook)
- Knowledge of common desktop applications (e.g. Adobe Acrobat Reader Chrome Firefox)
- Understanding of network concepts (TCP/IP DNS DHCP)
- Experience with remote support tools (e.g. TeamViewer Remote Desktop)
- Basic scripting skills (e.g. PowerShell)
Employment Type
Full Time
Key Skills
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