MondayFriday shift can start between 12 pm 3 pm PST
Reports To:Business Manager
About the Role
We re looking for a focused and efficient Operations Assistant to support growth and expansion! In this role you will have responsibilities that support daily operations and overall company success. The ideal candidate has exceptional attention to detail excellent time and project management skills and previous experience in the construction industry. Candidates who like a variety of tasks but appreciate a routine value being empowered to work and solve problems independently and operate with a high standard of excellence will thrive in this role.
About the Company
The company was established in 2013 to deliver fast reliable highquality service at fair prices. Over a decade later we re still committed to the vision allowing our customers to experience better. We provide commercial door gate and dock equipment service to the San Francisco Bay Area and Central Valley markets of northern California with plans for continued expansion. As we continue to grow we seek exceptional humans to join our team and mission.
Responsibilities
Provide exceptional service to internal and external stakeholders always
Monitor and address company communication (phone email social platforms)
Review accept and dispatch service requests efficiently and accurately
Communicate with customers to coordinate service follow up and ensure satisfaction
Communicate with vendors to request pricing place orders and follow up
Perform daily invoicing and quoting processes with a high level of accuracy
Maintain and improve company systems and processes
Research and prepare information for internal and external use
Provide executive assistant support to the CEO and other leaders as requested
Performing other workrelated duties as assigned
Requirements
Have at least one year of experience supporting operations
Have exceptional attention to detail and organization skills
Be able to work efficiently solve problems and meet deadlines with minimal supervision
Possess a great attitude strong customer orientation and professional appearance
Be able to have direct assertive and open communication in English; Spanish is a plus
Proficient in Google Workspace accounting software and project management tools
Be able to act with integrity professionalism and confidentiality
Equipment Requirements
Computer with at least 1.8 GHz processor 8GB RAM Windows 11 and webcam
USB headset with noise cancellation feature
Highspeed internet connection of at least 25 Mbps
Back up internet connection
Results
Thoroughly and accurately complete key tasks within established time frames
Communicate clearly with team members customers vendors and stakeholders
Score 90% or better on internal audits within areas of responsibility
Enhances a culture of excellence across the business team
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