Sales Director 2025TA0111x110647
Sales Director 2025TA0111x110647
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Job Description
Job Summary
Our Customer is looking for an experienced and dynamic Sales Director to lead the sales team and drive the growth of business. The ideal candidate will have a proven track record of success in sales leadership a strategic mindset and the ability to build and maintain strong client relationships. As the Sales Director you will be responsible for developing and executing sales strategies managing the sales team and achieving revenue targets.
Responsibilities & Duties
Main Responsibilities
Business Acumen
Identify and capitalize on opportunities to expand client relationships.
Develop commercial frameworks that drive mutual value and foster longterm partnerships.
ProblemSolving
Tackle challenges with a proactive solutionsdriven approach.
Focus on implementing effective solutions rather than merely diagnosing issues.
Organizational Abilities
Apply structured strategic thinking to planning and execution.
Leadership
Demonstrate strong leadership qualities even in ambiguous and uncertain situations.
Navigate volatile uncertain complex and ambiguous (VUCA) environments with confidence.
Communication and Influence
Convey complex concepts in a clear accessible manner to all stakeholders.
Engage in active listening and foster consensus among clients and internal teams.
Analytical and Critical Thinking
Understand both explicit and implicit client needs positioning Proservartner s services accordingly.
Evaluate decisions from multiple angles to ensure optimal results.
Relationship Management
Establish credibility and earn client trust quickly.
Balance advocating for clients with aligning to Proservartner s business objectives.
Core Competencies
Develop and maintain strong relationships with key stakeholders in client organizations.
Create strategic plans to address business needs and recommend profitable solutions.
Serve as the primary escalation point for client concerns ensuring timely resolution.
Support sales teams in identifying opportunities for upselling and crossselling.
Ensure adherence to contractual agreements between Proservartner and its clients.
Conduct ongoing market research and competitive analysis to enhance customer retention.
Set and achieve revenue and sales targets tracking progress closely.
Work crossfunctionally to meet client needs and enhance satisfaction.
Maintain precise and uptodate client records in the CRM.
Continuously seek improvement based on client feedback and industry best practices.
Drive account expansion while fostering longterm partnerships.
Lead client success initiatives within Global Business Services (GBS) Shared Services and BPO sectors particularly in finance operations and HR.
Essential Skills
Technical Requirements
Personal Attributes and Skills
Proven experience in client relationship management and account growth.
A strong track record of consistently meeting or exceeding professional services targets.
Ability to monitor and optimize key performance indicators such as client satisfaction and retention.
Proficiency in MS Office and CRM platforms like Salesforce.
A customercentric mindset with strong communication and negotiation skills.
Excellent problemsolving abilities and a teamoriented approach.
Bachelors degree in Business Administration Marketing or a related field.
Additional Competencies
Active listening and empathy in client interactions.
Resilience and resultsdriven mindset.
Strong expertise in customer service best practices.
Skilled in prospecting negotiation and sales strategy.
Confident presentation and public speaking skills.
Detailoriented with a focus on process optimization.
Nice to have Skills
NA
Additional Assessment
Interviews will be conducted by the Customer.
CRM Microsoft Office
Employment Type
Full Time
