This is a remote position.
This job post is for Colombian residents only. Schedule: Fulltime Schedule: Monday Friday 8am to 5pm CDT with 1 hour unpaid lunch break (9pm 6am Philippines Time) Client Timezone: Illinois time (CDT) Client Overview Our client owns multiple thriving dental practices across several locations. They are a successful and growing business looking to expand and provide quality care to more patients. As they grow they need additional team members who can help ensure smooth operations and an excellent patient experience. This is an opportunity to join a dynamic organization and grow along with them. Job Description We are seeking a Dental Insurance Specialist to join our remote team and help our practices run efficiently. In this role you will be performing insurance verification and eligibility checks for patients rescheduling appointments when needed and providing overflow call support. This is a key role that helps ensure excellent patient service. Responsibilities Conduct insurance verification and eligibility checks for patients Proactively complete verification for upcoming appointments Work closely with office staff via online chat and calls Reschedule appointments when needed Handle patient call overflow when office staff is unavailable Take messages and ensure patient calls are returned promptly
Requirements
Previous dental insurance experience is a must Fluent in English and Spanish required Excellent phone communication skills Solid data entry and organization abilities Independent and proactive working style
Must have a good to great attitude. Willing to be part of the team
Must have the ability to learn quickly
Knowledge and experience in Insurance verification breakdowns eligibility highly preferred
Knowledge and experience in claims submitting processing EOB handling highly preferred
- Previous dental insurance experience is a must - Fluent in English and Spanish required - Excellent phone communication skills - Solid data entry and organization abilities - Independent and proactive working style - Must have a good to great attitude. Willing to be part of the team - Must have the ability to learn quickly - Knowledge and experience in Insurance verification, breakdowns, eligibility highly preferred - Knowledge and experience in claims submitting, processing, EOB handling highly preferred
Education
N/A