Senior Insights Manager
Senior Insights Manager
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Job Description
Job Title: Senior Insights Manager
Employment Type: 11 / 12 month Fixed Term Contract Starting in April 2025
Location: London
We have an exciting opportunity for Senior Insights Manager to join us on a Fixed Term Basis. Reporting into the Head of Insights Sustainability & Strategy you will play a key owning our insights road map collaborating with key stakeholders across our Active and Choice Tribes running and overseeing key projects ensuring best internal research practices.
As well as leading on key initiatives you will also manage and mentor more junior team members guiding their development performance and career development.
If you have a brilliant insights background enjoy managing & mentoring team members this could be the perfect opportunity for you!
Core Responsibilities
- Managing the relationship with stakeholders in the Activate and Choice tribes working collaboratively with them to identify knowledge gaps and build research project plans
- Managing large research projects across these owned areas (and beyond as needed) and supporting junior team members across smaller projects as needed
- Line managing two reports with weekly 1:1s ensuring they are supported in building their skills and gaining opportunities for growth with regular PDP sessions
- Running weekly team meetings to check in on current and upcoming projects as well as continuous OKRs such as AI adoption
- Running twicequarterly OKR check ins and driving the review of OKRs each half suggesting any changes to the teams ways of working and goals to improve outcomes
- Managing the Insight budget keeping track of all lines and feeding into 2026 budget planning
- Building a sense of community and coaching more junior colleagues
- Engaging effectively with other customerfacing teams (eg Analytics Design) to guide knowledge sharing and collaboration across all relevant initiatives
Who You Are:
- Experience in inhouse market research / insights research agency within a consumer subscription or D2C company would be hugely beneficial
- Solid track record of leading large insight projects from planning through delivery ensuring recommendations are relevant and influence decisions including working with agencies from briefing through delivery
- Demonstrable focus on business impact evidencing your role in driving commercial and customer value
- Experience in line managing with a passion for guiding the development of junior team members
- Ability to triangulate and bridge findings from various mixed methods sources into actionable insights that contribute to both product discovery and propositions/strategy
- Foundational knowledge of user research theory to enable effective collaboration with user researchers
- Ability to engage stakeholders across functions and levels to identify gaps in our knowledge of the customer experience and embed a customer first approach
- Confident selfstarter able to juggle multiple projects in a dynamic exciting and entrepreneurial environment. Strong problemsolving with an eagle eye for detail
- Project management and prioritisation skills
Additional Information :
Interview Process
Recruiter Screen with a Talent Acquisition
1st Stage Interview (meeting with the hiring manager)
2nd Stage Interview (meeting with key stakeholders)
Gousto is for everyone:
Whether its creating diversity in our recipes or building new teams we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.
Everyone is welcome and were looking for applications from people of all backgrounds and experiences.
Excited but wondering if you tick every box We recommend applying anyway so that we can review your profile . And if youre in a job share why not just apply as a pair.
For our roles outside of Operations most of our people spend 1 or 2 days in our offices every week combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work and if you require additional flexibility please talk to us about it.
If you have a disability that youre worried will affect you during the interview process please let us know and we will do our best to help you feel comfortable.
Wed love it if you could submit your application online. If you require an alternative method of applying please let us know.
#LIhybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
