Flexible Benefits Administration Analyst - Thai Speaker
Flexible Benefits Administration Analyst - Thai Speaker
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Salary Not Disclosed
1 Vacancy
Job Description
The Requirements
- Bachelors degree required preferably in a program with heavy emphasis on mathematics or business
- 12 years work experience either in an insurance company or an outsourcing company doing healthcare processes (eg claims enrolment) is advantageous
- Previous benefits or insurance experience a plus
- Experience with data entry validation and manipulation (advanced Excel skills are essential)
- Advanced proficiency in Microsoft Office (Word Excel and PowerPoint)
- Ability to review and check data against subject domain knowledge (e.g. health and group benefits) and understand the datas applicability/accuracy for the designated purpose
- Collaboration with a global team include taking accountability for quality and ontime delivery of own work and involving other team members when appropriate
- Proficiency in English and Thai languages is required good written and communication skills
Responsibilities:
- Managing the Flex Benefits and reporting (Payroll and Vendor report)
- Reconciliation of report output from the system we called Benefits Engine.
- Answer and provide update on daily queries received from Employees.
- Manage the support mailbox which contains questions from Project Managers Implementations or Configurations teams.
- Able to receive call enquiries from Local Country regarding their Flexible and Insurance Benefits
- Support claims adjudication process such as processing claims and regular followups
- Track and monitor claims timeliness (SLA) using the standard Case Management Tool (CMT)
- Resolve client queries
Employment Type
Full Time
