Senior Project Administrator
Senior Project Administrator
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
We are seeking a skilled and motivated Project Administrator to take on a key senior support role within our team. This individual will act as the primary escalation point for Project Administrators (PAs) provide offshore escalation support and deliver internal training. The successful candidate will ensure timely communication effective task management and the seamless progress of internal projects. This role is essential in driving the success of our projects and fostering a collaborative team environment.
PERFORMANCE OBJECTIVES
Escalation Management:
Serve as the first point of contact for PAs requiring guidance or escalating issues.
Provide offshore escalation support to maintain project continuity across time zones.
Proactively resolve queries and challenges while escalating complex issues to management when necessary.
Training and Development:
Plan develop and deliver internal training programs for the PA team.
Create and maintain uptodate training materials and resources.
Support onboarding of new team members by providing mentorship and structured guidance.
Communication and Task Monitoring:
Ensure that projectrelated communication is timely clear and aligned with organizational standards.
Monitor and track task progress identifying and addressing delays or issues promptly.
Maintain accurate documentation and reporting for internal projects.
Project Oversight:
Coordinate and manage internal projects to ensure they stay on track and within scope.
Collaborate with team members to identify and mitigate risks or resource constraints.
Drive alignment with organizational priorities and objectives.
Team Leadership and Support:
Provide seniorlevel support to the PA team fostering a culture of accountability and collaboration.
Offer guidance on best practices tools and processes to enhance team efficiency.
Act as a trusted advisor and resource for all team members.
Requirements
Proven experience in project administration coordination or similar roles.
Strong problemsolving and conflictresolution skills.
Excellent verbal and written communication abilities.
Highly organized with a keen attention to detail.
Proficient in project management tools and software.
Leadership or mentoring experience is a strong advantage.
Experience with offshore or remote teams is desirable.
Benefits
- Australian clients and Australian hours (giving you great experience and an early finish!)
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
- And of course a competitive salary
At least 3+ years experience in Administration; Scheduling Proficiency in CRM and ERP systems, with demonstrated experience in data management and system administration; Intermediate Word and Excel skills; Excellent verbal and written communication skills; Ability to work under pressure and meet deadlines.
Employment Type
Full Time
